Mimecast Services

Mimecast Sync & Recover

Composite Score

7.9 /10

CX Score

8.3 /10

34 Reviews Write a Review

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What is Mimecast Sync & Recover?

The Mimecast solution, Sync & Recover for Exchange and Office 365, gives you a simple, centralized, streamlined way to recover deleted, corrupted, or stolen email, calendar, and contact data by leveraging a cloud-based archive.

Company Details

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Awards & Recognition

Mimecast Sync & Recover won the following awards in the Email Backup category

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7 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation

2023

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

5 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Mimecast Sync & Recover Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mimecast Sync & Recover.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mimecast Sync & Recover?

0% Negative

2% Neutral

98% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 83

Security

Backup Archiving

Support for Backup Types

Compliance

Legal Hold

Granular Restore

Mailbox Backup Restore

Media Support

Permissions Awareness

User self service

AI tech support

Vendor Capability Ratings

Average 83

Business Value Created

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Vendor Support

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Mimecast Sync & Recover Reviews

John G.

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Best Backup and Recovery Features

Likeliness to Recommend

9 /10

What differentiates Mimecast Sync & Recover from other similar products?

Unlike most tools, Mimecast Sync & Recover works well with Microsoft Office 365. It makes recovering deleted files easy. It's also seamless to use

What is your favorite aspect of this product?

I have used Mimecast Sync & Recover ans it's the best regarding ease of recovering files. Backing up business data is easy and so is recovery. The software is affordable and effortlessly integrates with Office 365 It's cloud based and therefore scalable

What do you dislike most about this product?

Mimecast Sync & Recover never disappoints. It has been working well.

What recommendations would you give to someone considering this product?

For business data backup, Mimecast Sync & Recover is the solution. It's secure, easy to use, and makes data backup and recovery easy.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Gathua G.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Email Backup and Recovery Made Easy

Likeliness to Recommend

9 /10

What differentiates Mimecast Sync & Recover from other similar products?

Mimecast Sync & Recover works well with Exchange and Office 365. The software ensures easy recovery of deleted data such as emails, contact, corrup emails and so on. With this solution, we never worry about data loss

What is your favorite aspect of this product?

I like that Mimecast Sync & Recover is centralized, simple and easy to use. Integration with Office 365 and Exchange is straightforward The ease of retrieving lost, corrupt or stolen Email makes it irresistible

What do you dislike most about this product?

Mimecast Sync & Recover is not the cheapest available option.

What recommendations would you give to someone considering this product?

Mimecast Sync & Recover works wonders when it comes to email backup. I recommend it as it has been very helpful in our business. It's probably what your business requires.

Pros

Helps Innovate
Trustworthy
Effective Service
Inspires Innovation

Githatu W.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Best Email Archiving Software

Likeliness to Recommend

10 /10

What differentiates Mimecast Sync & Recover from other similar products?

This software gives a centralized way to recover currupted, deleted and lost emails, calendar and contacts. It does this by taking advantage of the cloud based archive.

What is your favorite aspect of this product?

I like that recovering lost emails and contacts is easy. The centralized recovery saves time. I like the security features of the software.

What do you dislike most about this product?

The software has been good since deployment.

What recommendations would you give to someone considering this product?

For email archiving and recovery, this software does not disappoint. It's aaffordable as well

Pros

Helps Innovate
Performance Enhancing
Unique Features
Effective Service

Mimecast Sync & Recover

What is Mimecast Sync & Recover?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

Mimecast Sync & Recover Ratings

89 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Mimecast Sync & Recover?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Security The software provides appropriate data and access security for the message store, individual mailboxes and messages.

Backup Archiving Ability to conduct archive backups for long-term storage.

Support for Backup Types Support for Full, Incremental (change since last incremental backup) & Differential (change since last full backup) backup types.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Legal Hold The ability to have a emmutable copy of record as a result of court order

Granular Restore The ability to restore individual email messages, message threads, or messages within a specified date range.

Mailbox Backup Restore The backup and restore of individual mailboxes without having to restore an entire email server to extract a single mailbox.

Media Support Support for backup to various backup media formats, including disk, Cloud, optical drives, and tape etc.

Permissions Awareness The backup software having awareness of mailbox permissions, rules, and delegates, and the ability to backup and restore associated permissions.

User self service User do not need to raise a service desk ticket anymore

AI tech support Technical professionals can access a generative Ai chatbot when querying the knowledge base

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Mimecast Sync & Recover Reviews

John G.

Best Backup and Recovery Features

Likeliness to Recommend

Pros

Gathua G.

Email Backup and Recovery Made Easy

Likeliness to Recommend

Pros

Githatu W.

Best Email Archiving Software

Likeliness to Recommend

Pros

Most Popular Mimecast Sync & Recover Comparisons

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Feature Ratings

Security

Backup Archiving

Support for Backup Types

Compliance

Legal Hold

Granular Restore

Mailbox Backup Restore

Media Support

Permissions Awareness

User self service

AI tech support

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Vendor Support

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features