Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

89

Annotation

86

Infinite Canvas

85

Screen Sharing

85

Sticky Notes

85

Multimedia Content

83

Integration with Meeting Solutions

83

Record, Save, and Export Canvases

82

Role-Based Access

82

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

87

Ease of Implementation

87

Business Value Created

87

Breadth of Features

85

Ease of Data Integration

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

81

Ease of Customization

81

Availability and Quality of Training

80

Vendor Support

78

Miro Reviews

Shreya G.

  • Role: Consultant
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Good product

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

Intuitive usage and virtual accessibility

What is your favorite aspect of this product?

Quick to learn features

What do you dislike most about this product?

Does not integrate well with online meetings

What recommendations would you give to someone considering this product?

Spend efforts training users

Pros

  • Effective Service
  • Enables Productivity
  • Trustworthy
  • Caring

Cons

  • Security Frustrates

Vijayraj H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

From Documentation to Collaboration ->Miro is best

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

Miro feels like a light weight application and runs pretty well on any browser. Its fast and easy to learn. You would hardly require a tutorial to learn to use this app. 5-10 minutes would be enough to get started.

What is your favorite aspect of this product?

Wide range of templates and strong community. It makes our life easier when you start with a template rather than a blank canvas. Specially for creating stuff like mind maps and storyboarding. Its very easy to host a live moderated brain storming session with their collaboration feature.

What do you dislike most about this product?

Whenever i export a long image (for example : Information architecture of an application OR Mind map for a feature) . The image is not that legible on a powerpoint deck. I believe this is a common problem amongst most white boarding tools as well Hoping Miro finds a way to crack this :)

What recommendations would you give to someone considering this product?

A way to have version maintenance and history tracking ? Specially when you have multiple stakeholders collaborating over a same miro board which keeps growing. It becomes really hard to track changes and undo them. As a designer i have wasted several hours having to undo something which some random guy messed up

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sheena G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Miro- Ideation Collaboration with a Swagger

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

Miro goes beyond the basics, allowing me to seamlessly integrate various content types, from images to documents and beyond

What is your favorite aspect of this product?

Miro's absolute best mode is unlocked when it comes to real-time collaboration. The synchronized dance of ideas happens live. This feature turns Miro from a digital whiteboard to a dynamic collaboration arena.

What do you dislike most about this product?

Sadly, the mobile experience occasionally misses a beat. It's not as fluid as the desktop version, and manipulating complex boards on a smaller screen can be a bit challenging

What recommendations would you give to someone considering this product?

A friendly word of caution – if a significant portion of your team operates on mobile devices, manage expectations around the mobile experience

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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