Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Annotation

86

Infinite Canvas

85

Sticky Notes

85

Screen Sharing

84

Multimedia Content

82

Record, Save, and Export Canvases

82

Integration with Meeting Solutions

82

Role-Based Access

81

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

87

Business Value Created

87

Ease of Implementation

86

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

81

Ease of Customization

81

Availability and Quality of Training

80

Vendor Support

78

Miro Reviews

Esther M.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Best for remote collaboration!

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

What makes Miro unique will be the great variety of templates that it offers. These templates are very handy and great guides for remote teams or remote collaboration. They are also customizable, so they are suitable to be adjusted to specific target, needs or goals.

What is your favorite aspect of this product?

What I love the most about Miro is this tool was really made to make remote collaboration easy. It does the job, and it does it really well.

What do you dislike most about this product?

Nothing, really. However, I feel like we could have more template. But they are already working on it. So, that's not really a complaint.

What recommendations would you give to someone considering this product?

I really believe that Miro could be even better if they included some usability testing features.

Pros

  • Helps Innovate
  • Unique Features
  • Inspires Innovation
  • Reliable

Gunjan S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Powerful resource for a solutions-oriented team

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

The whiteboard formatis flexible, making it easy to update or change information. I can review any one segment of information as many times as I need to move forward to next steps

What is your favorite aspect of this product?

An unlimited capacity for creating boards for me and my team makes the work day and organizing projects much more fun

What do you dislike most about this product?

Not all browsers work well with task plans so I like Firefox because it provides better support for the video/chat functionality

What recommendations would you give to someone considering this product?

We overcame the challenges of creative brainstorming with a distributed team. Instead of getting tangled with email, we talk just like we would if we were in the same room

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Parveen K.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

i love to wear miro

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

miro differs from other programs because of the large number of functions it has, it is also a program that has good customer support.

What is your favorite aspect of this product?

My favorite element of the concept is the idea of working together. I've been using Miro for the last year and a half and have had nothing but positive things to say about it. It was a great way for my team to communicate and exchange ideas, criticism, and more. It is in Miro that we have our annual retrospective meetings. It's got a theme, and the whole staff is enthused! When seen in retrospect, it's unusual for a sprint to have a retro as the favorite meeting. Miro helped us a lot with this one, so it's not something you see every day.

What do you dislike most about this product?

I hate nothing about Miro. I think its use should be clear. Not every meeting requires a collaborative board. Use it well so others may benefit from it. Everything in Miro? Lock it! Or save it as a PDF. Presentations? Ensure participants can view slides for online calls. Overusing it kills its enchantment and benefits. I've seen folks become angry because they MUST utilize Miro without the correct aim, and I've "converted" several "disbelievers" by pointing that we must use the best tool for that time, not every moment. I trust Miro. Always!

What recommendations would you give to someone considering this product?

Try it out and see how it goes for you. Miro Academy is a fantastic school! Be inventive. Take care not to misuse this technique. Engage.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Saves Time

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