Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Annotation

86

Infinite Canvas

85

Sticky Notes

85

Screen Sharing

84

Multimedia Content

82

Record, Save, and Export Canvases

82

Integration with Meeting Solutions

82

Role-Based Access

81

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

87

Business Value Created

87

Ease of Implementation

86

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

81

Ease of Customization

81

Availability and Quality of Training

80

Vendor Support

78

Miro Reviews

Rex L.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted May 2024

Simple to use but nothing too special

Likeliness to Recommend

5 /10

What do you dislike most about this product?

Nothing too special about the product. I could not use its full capacity due to my role

What recommendations would you give to someone considering this product?

Simple to use

Pros

  • Unique Features
  • Caring
  • Acts with Integrity
  • Helps Innovate

Cons

  • Less Performance Enhancing
  • Less Productive
  • Wastes Time

Zulma Q.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Collaborative management with Miro's workspace

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro’s canvas and template library help analysts visualize complex risk assessment projects. Miro lets you map out risk factors and create detailed matrices.

What is your favorite aspect of this product?

The platform lets teams work together in real time, no matter where they are. Miro’s easy-to-use interface helps users come up with new ideas and solve problems together.

What do you dislike most about this product?

Connecting to financial data sources and risk management databases would let users do more dynamic, data-driven risk assessments on the platform.

What recommendations would you give to someone considering this product?

Miro lets us track progress and assign tasks, so our projects stay on track. Miro is still a great tool for our team, even with better data integration. This approach helps teams work together better and manage data more effectively, which makes the company more stable and resilient.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Philip H.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

A Journey Toward Unparalleled User Experiences

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

Freehand excels with its real-time multi-user editing, ensuring designers are always on the same page. Its intuitive interface and customizable brushes enable rapid ideation.

What is your favorite aspect of this product?

The seamless cloud integration keeps everyone's work synchronized across devices. Version histories prevent lost progress. Overall, Freehand's versatility fosters an efficient collaborative workflow.

What do you dislike most about this product?

It can get cluttered with dense designs. Enhanced filtering/threading of annotations could improve navigability. Limited mobile support also hinders on-the-go review cycles.

What recommendations would you give to someone considering this product?

As a mobile UX lead, Freehand revolutionized how my team thinks. Brainstorming moved from linear presentations to dynamic, digital whiteboarding. Designers sketch in real-time, while PMs and engineers provide feedback instantaneously. Iteration happens at the speed of thought, accelerating our delivery cadence immensely. Peer reviews became more engaging “working sessions” than painstaking critique meetings. Freehand's collaboration capabilities are game-changing for any digital product team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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