Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Momentive

SurveyMonkey Enterprise

Composite Score

8.8 /10

CX Score

8.9 /10

177 Reviews Write a Review

Claim Software

What is SurveyMonkey Enterprise?

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

SurveyMonkey Enterprise won the following awards in the Survey Software category

Filter By

2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

6 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

3 Top Rated Features

2023

4 Top Rated Capabilities

5 Top Rated Features

2022

2021 Data Quadrant Champion

2021

SurveyMonkey Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMonkey Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMonkey Enterprise?

2% Negative

8% Neutral

90% Positive

Pros

Reliable
Enables Productivity
Efficient Service
Fair

Feature Ratings

Average 85

Questionnaire Design/Survey Builder

Templates & Question Library

Multi-Media Support

Data Analysis and Visualization

Mobile Support

Customizable Branding

Role and User Management

Multi-Channel Distribution

Collaboration

Branching and Logic

3rd-Party Integrations

Vendor Capability Ratings

Average 84

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Also Featured in...

Employee Engagement

Score 8.7

View SurveyMonkey Enterprise in this category (opens in a new tab)

Voice of the Customer

Score 8.2

View SurveyMonkey Enterprise in this category (opens in a new tab)

SurveyMonkey Enterprise Reviews

Allie B.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Easy to use and to send out surveys

Likeliness to Recommend

8 /10

What differentiates SurveyMonkey Enterprise from other similar products?

Incredibly easy to used, web based so you can access it from anywhere.

What is your favorite aspect of this product?

How easy it is to quickly create surveys.

What do you dislike most about this product?

Wish collaboration and editing between users was a bit more seamless. It can be cumbersome.

What recommendations would you give to someone considering this product?

Give the lower options a try and see if you need more licenses.

Pros

Unique Features
Inspires Innovation
Client Friendly Policies
Includes Product Enhancements

Kevin O.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Easy to use and fun to take surveys on, 10/10

Likeliness to Recommend

8 /10

What differentiates SurveyMonkey Enterprise from other similar products?

I feel like survey monkeys is a lot easier to use, less hassle no doubt

What is your favorite aspect of this product?

The simple questions in surveymonkey along with the user inferface

What do you dislike most about this product?

Nothing too much really, I feel like it 's a really good product in terms of surveys

What recommendations would you give to someone considering this product?

Buy it or take surveys on it, it's definitely worth it

Pros

Caring
Saves Time
Includes Product Enhancements
Continually Improving Product

Cons

Vendor Friendly Policies

Samantha S.

Role: Operations
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2023

This is the cleanest and most efficient product!

Likeliness to Recommend

10 /10

What differentiates SurveyMonkey Enterprise from other similar products?

SurveyMonkey is the cleanest and most efficient survey platform I have ever used and love it.

What is your favorite aspect of this product?

I love that it is so clean and easy to use. It doesn't take a ton of time which is important because we are super busy!

What do you dislike most about this product?

Nothing I dislike!!

What recommendations would you give to someone considering this product?

Don't look elsewhere. SurveyMonkey has literally anything and everything you need in a survey platform.

Pros

Continually Improving Product
Reliable
Enables Productivity
Efficient Service

SurveyMonkey Enterprise

What is SurveyMonkey Enterprise?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2021 Data Quadrant Champion

SurveyMonkey Enterprise Ratings

88 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love SurveyMonkey Enterprise?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

Multi-Media Support Product allows for the inclusion of images, videos, audio within the survey.

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Role and User Management Enable different levels of access and permissions based on role.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Collaboration Invite people to review or edit the survey before sending them out.

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Employee Engagement

Voice of the Customer

SurveyMonkey Enterprise Reviews

Allie B.

Easy to use and to send out surveys

Likeliness to Recommend

Pros

Kevin O.

Easy to use and fun to take surveys on, 10/10

Likeliness to Recommend

Pros

Cons

Samantha S.

This is the cleanest and most efficient product!

Likeliness to Recommend

Pros

Most Popular SurveyMonkey Enterprise Comparisons

Google Forms

Microsoft Forms

Zoho Survey

Typeform

Qualtrics Strategy & Research

SurveySparrow

Feature Ratings

Questionnaire Design/Survey Builder

Templates & Question Library

Multi-Media Support

Data Analysis and Visualization

Mobile Support

Customizable Branding

Role and User Management

Multi-Channel Distribution

Collaboration

Branching and Logic

3rd-Party Integrations

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement