
In Partnership With SelectHub

What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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In Partnership With SelectHub
SurveyMonkey Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SurveyMonkey Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
4
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Helps Innovate
- Respectful
- Efficient Service
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Social Recognition
Automatic Notifications
Analytics and Reporting
Pulse Surveys
Templates & Question Library
Dashboards and Visualization
Benchmarking
Action Planning
Audience Segmentation
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews

AbhilashKumar J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2024
Very user friendly and cost effective application
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Really easy to use and effective tool
What is your favorite aspect of this product?
User friendly navigation
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
Really good and cost effective
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.

FRANCHESCA R.
- Role: Operations
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Dec 2023
A useful platform for survey pulses!
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
They collect demographic information from respondents.
What is your favorite aspect of this product?
I like the ability of the customization for our company.
What do you dislike most about this product?
Surveys are not anonymous; email and IP addresses are collected.
What recommendations would you give to someone considering this product?
Absolutely! It's a well-organized and in-depth survey platform.
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.

Nicole L.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Oct 2023
Excellent and highly useful tool.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
It's different from other programs since you pay a lot for nothing special or powerful. Everything SurveyMonkey does can be done with any other tool, and for far less money.
What is your favorite aspect of this product?
Our needs have been completely met by the Enterprise plan. In the past, we relied on a wide range of assumptions about our customers to shape our offerings. We're preparing to incorporate feedback from customers into our brand identity to verify our assumptions and uncover unanticipated obstacles.
What do you dislike most about this product?
In all honesty, we have no worries. Our demands were met during the onboarding process, and the Support Team's engagement has been fantastic. The Enterprise plan was a great choice for us, and we're happy with it.
What recommendations would you give to someone considering this product?
I would suggest this software to anyone looking to remove uncertainty from their strategic planning. We're feeling much more capable of meeting the requirements of our clientele.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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