In Partnership With SelectHub
What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
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In Partnership With SelectHub
SurveyMonkey Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SurveyMonkey Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
4
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Helps Innovate
- Respectful
- Efficient Service
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Social Recognition
Automatic Notifications
Analytics and Reporting
Pulse Surveys
Templates & Question Library
Dashboards and Visualization
Benchmarking
Action Planning
Audience Segmentation
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
SurveyMonkey Enterprise Reviews
Kimberly W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
A helpful tool for learning what consumers..
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Without personally calling them, I can communicate with every single one of my customers online without our assistance, this enables customers to complete the survey at their leisure. By collecting data through surveys, it is possible to make better business decisions based on that information. As a result of these surveys, we are more productive.
What is your favorite aspect of this product?
The surveys are simple to comprehend, and the system is simple to utilize. Also to my liking, the survey allows for anonymous completion. I have access to survey templates, questions written by subject matter experts, and, of course, I can let Surveymonkey analyze my survey and propose features I may use to improve the quality of the survey's final results. When respondents reply anonymously, I may get in touch with them.
What do you dislike most about this product?
I've been using surveymonkey for a while to find out what my clients think, and throughout that time I have not encountered anything I disliked. The UI can occasionally be a little sluggish, but that's okay—not it's a major deal. Overall, everything went smoothly.
What recommendations would you give to someone considering this product?
Asking the correct questions is all that is required to use SurveyMonkey, which is one of the most efficient basic survey tools accessible. With the aid of this user-friendly platform, you can quickly and easily develop a basic data gathering survey to learn what potential clients may think of your organization... You may quickly and simply spread a straightforward survey with the use of this application.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
William G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
Reliable data in one place.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
We can quickly and easily learn how well we are fulfilling the needs of our clients, how we can enhance our services, and what other services they would like us to provide by using SurveyMonkey. The information you provided us with was trustworthy, and it assisted us in addressing issues or preserving our clients' perceptions of our strengths, making it a tool we could rely on.
What is your favorite aspect of this product?
I love how you can simply modify the brand and structure of the survey as well as build out questions and reasoning to make it simple for the end user! There are so many different question forms available, too! As a marketer, you want to understand as much as you can about your customers. Surveys made using SurveyMonkey let me quickly obtain the information I need.
What do you dislike most about this product?
They are not the least expensive choice, and if you are polling sizable populations, costs may escalate. Additionally, I have found their customer care representatives to be difficult to reach and, when they are, occasionally unresponsive.
What recommendations would you give to someone considering this product?
Most businesses prefer to utilize SurveyMonkey, which is a popular data collection tool. It offers features like survey content, analytics & reporting, automation, logic, format & appearance, distribution, integrations, administration & security, and many more. Anyone seeking for a survey firm should give this one serious consideration because you do not want your users to become irritated by poor survey quality.
Pros
- Reliable
- Efficient Service
- Saves Time
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Cynthia M.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Jun 2022
An exceptional tool for taking surveys.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey is one of the best and most complete surveying application available in the market. They provide great templates to get you started. I like how easy it is to customize by modifying the templates or adding to them. I have used SurveyMonkey many times both in business and personal life since it's one of the top survey sites you will find in the industry.
What is your favorite aspect of this product?
I have been using SurveyMonkey for years now and everything about it is amazing and robust. It's very easy and fast to create comprehensive surveys with the help of SurveyMonkey. When taking surveys, i always have a user friendly experience and it's very easy to select desired answers.
What do you dislike most about this product?
SurveyMonkey is my favorite tool to take surveys and nothing negative to mention about it.
What recommendations would you give to someone considering this product?
I recommend SurveyMonkey for taking surveys.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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