
In Partnership With SelectHub

What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
Book a Free Demo Today!
See it in action with a free demo.
Click below to sign up on our partner's website.
In Partnership With SelectHub
SurveyMonkey Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SurveyMonkey Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
4
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Helps Innovate
- Respectful
- Efficient Service
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Social Recognition
Automatic Notifications
Analytics and Reporting
Pulse Surveys
Templates & Question Library
Dashboards and Visualization
Benchmarking
Action Planning
Audience Segmentation
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
SurveyMonkey Enterprise Reviews
Lisa Z.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Initial Implementation
Submitted Jul 2021
Easy-to-use survey platform
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
The whole process of conducting different types of online surveys is automated and it's easy to analyze the collected data through the data analysis and reporting features offered by this software
What is your favorite aspect of this product?
The design themes and the customizable survey links are my favorite aspects of this product
What do you dislike most about this product?
The free plan has limited number of surveys and has no advanced reporting
What recommendations would you give to someone considering this product?
Serves all the research based purposes of conducting surveys. Long and short, simple and complex surveys can be created within minutes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lisa A.
- Role: Operations
- Industry: Government
- Involvement: End User of Application
Submitted Jul 2021
Tailored surveys according to the target audience
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
The wide question bank with inbuilt and customizable quetsions. Surveys can be shared across teams
What is your favorite aspect of this product?
Filter and cross-tabbing. Net promoter score
What do you dislike most about this product?
It is expensive compared to other similar platforms out there.
What recommendations would you give to someone considering this product?
Useful in conducting all types of surveys online from millions of respondents and provides real time results.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sanda H.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2021
Survey Monkey is easy to use
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Survey Monkey has very responsive and knowledgeable support team that I have never come to contact with such professionalism with any other vendor.
What is your favorite aspect of this product?
Survey Monkey gives new users the option to try the product for free but ofcourse the features are limited for free users.
What do you dislike most about this product?
the free version doesnt allow you to use your own branding nor view reports.
What recommendations would you give to someone considering this product?
I recommend to try to free version the upgrade whenever you need. I upgraded after 1 hour :)
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
