
In Partnership With SelectHub

What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
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In Partnership With SelectHub
SurveyMonkey Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SurveyMonkey Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
4
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Helps Innovate
- Respectful
- Efficient Service
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Social Recognition
Automatic Notifications
Analytics and Reporting
Pulse Surveys
Templates & Question Library
Dashboards and Visualization
Benchmarking
Action Planning
Audience Segmentation
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
SurveyMonkey Enterprise Reviews
Elie k.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted May 2021
SurveyMonkey is the BEST Survey Builder
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
The are a lot of products in the market that offer solutions that creates and manages surveys, but SurveyMonkey not only is a survey creator but also can be used as an employee engagement solution. SurveyMonkey becomes a critical part of your organization once you start using it and I consider it to be one of the products that will provide a fast and positive outcome on your ROI as soon as you start using it.
What is your favorite aspect of this product?
The list of things that are great about SurveyMonkey is a very long list, but having tons of features that helps you create unique surveys is on top of this list. That's not the only thing I like about SurveyMonkey, I also find that the customizable Branding is also something that is hard to find in other products that have the same cost. SurveyMonkey also has a very straight to the point and informative data analyzing process where you can filter the data you get from the survey's according to what you are looking for.
What do you dislike most about this product?
What can you dislike about a cost efficient product that delivers everything promised? SurveyMonkey, releases new features and templates in slow motion but once they are released, they are flawless...
What recommendations would you give to someone considering this product?
I suggest that you give it a try and then thank me afterwards.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Tan t.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2021
Great for making Surveys
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey have the best aftersales team ever, one time we raised a ticket and the other minute got a call from the representative who helped out throughout our issue.
What is your favorite aspect of this product?
SurveyMonkey has a lot of useful features, but for me I feel that the best is how it keeps track of all the surveys where you can access your data anywhere and anytime using any device.
What do you dislike most about this product?
I like everything about SurveyMonkey but the only thing that might need adding is the templates, they have enough but more is better
What recommendations would you give to someone considering this product?
Go for it! SurveyMonkey is the best Survey managing solution in the market and you can ask them for a trail at first.
Pros
- Inspires Innovation
- Saves Time
- Reliable
- Efficient Service
Cons
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
Kellen M.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted May 2021
A user friendly and helpful tool
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
I've only used one other survey provider but I've found Survey Monkey to be much more user friendly
What is your favorite aspect of this product?
Ease of use/deployment. Analytics/reporting capabilities are also helpful in guiding decisions
What do you dislike most about this product?
Haven't run into any difficulties to date
What recommendations would you give to someone considering this product?
I've enjoyed the product both as a creator and an end user of the surveys. Would recommend based on my experiences
Pros
- Unique Features
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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