
In Partnership With SelectHub

What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
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In Partnership With SelectHub
SurveyMonkey Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SurveyMonkey Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
4
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Helps Innovate
- Respectful
- Efficient Service
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Social Recognition
Automatic Notifications
Analytics and Reporting
Pulse Surveys
Templates & Question Library
Dashboards and Visualization
Benchmarking
Action Planning
Audience Segmentation
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
SurveyMonkey Enterprise Reviews
Bobby N.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted May 2021
Overall fantastic product to work with.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Simplicity and ease of use.
What is your favorite aspect of this product?
Easily able to create new surveys and get them out fast
What do you dislike most about this product?
All the email notifications.
What recommendations would you give to someone considering this product?
Definitely give it a try to simplify your business survey needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.

Candace M.
- Role: Human Resources
- Industry: Utilities
- Involvement: Initial Implementation
Submitted Apr 2021
Easy and quick insights
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
It offers easy modules to gather feedback and export to excel.
What is your favorite aspect of this product?
It provides comprehensive results including graphs and diagrams that help interpret the results.
What do you dislike most about this product?
The simple surveys are free to design and deploy, but more sophisticated options require payment.
What recommendations would you give to someone considering this product?
It's appropriate to get quick, short responses from employees/end users. There are great options for varied answer types (i.e. multiple choice, drop downs, text responses) that allow it to suit most needs
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Saurabh N.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
One of the best go-to tools for surveys
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Mostly the wide variety of platforms supported from web to mobile - from windows, android to ios
What is your favorite aspect of this product?
Vast knowledge repository
What do you dislike most about this product?
Would need more customer service options - like phone, web chat, email etc.
What recommendations would you give to someone considering this product?
Should be one of the top considerations for survey tools as they are the market leaders here!
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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