
In Partnership With SelectHub

What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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In Partnership With SelectHub
SurveyMonkey Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SurveyMonkey Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
4
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Helps Innovate
- Respectful
- Efficient Service
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Social Recognition
Automatic Notifications
Analytics and Reporting
Pulse Surveys
Templates & Question Library
Dashboards and Visualization
Benchmarking
Action Planning
Audience Segmentation
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
SurveyMonkey Enterprise Reviews
marc y.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2021
great survey software
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
survey monkey let's u have an unlimited amount of questions
What is your favorite aspect of this product?
very confidential product
What do you dislike most about this product?
limited selection of customization
What recommendations would you give to someone considering this product?
make it short and to the point or the readers will get bored
Pros
- Trustworthy
- Efficient Service
- Client Friendly Policies
- Generous Negotitation
Please tell us why you think this review should be flagged.
carole W.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2021
effective and easy to use
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
survey monkey is very easy to use
What is your favorite aspect of this product?
it enables productivity and is great for surveys
What do you dislike most about this product?
limited selection for survey customization
What recommendations would you give to someone considering this product?
define the goal of your survey
Pros
- Trustworthy
- Efficient Service
- Altruistic
- Transparent
Please tell us why you think this review should be flagged.
charble f.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2021
The best Survey making product
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
They have an excellent support team
What is your favorite aspect of this product?
they found a way to make survey making easy
What do you dislike most about this product?
they need to add more templates often
What recommendations would you give to someone considering this product?
its a great product, the sooner you start using it the better for you
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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