
In Partnership With SelectHub

What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
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In Partnership With SelectHub
SurveyMonkey Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SurveyMonkey Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
4
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Helps Innovate
- Respectful
- Efficient Service
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Social Recognition
Automatic Notifications
Analytics and Reporting
Pulse Surveys
Templates & Question Library
Dashboards and Visualization
Benchmarking
Action Planning
Audience Segmentation
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
SurveyMonkey Enterprise Reviews

Divya J.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2025
Basic survey tool that works in a blitz
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Prolly the only tool out there that doesn't securely handle the data gathered...
What is your favorite aspect of this product?
Ease of reporting and analytics
What do you dislike most about this product?
Almost gotta be on a plan to even download survey data everytime we want the report downloaded
What recommendations would you give to someone considering this product?
Almost gotta be on a plan to even download survey data everytime we want the report downloaded ... think this through before the membership renewal
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Fair
Please tell us why you think this review should be flagged.

Anand k.
- Role: Operations
- Industry: Apparel
- Involvement: End User of Application
Submitted Jun 2024
Easy to use with lots of customization options
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
As I have mentioned the best part in it which i like is we can customize as per the users and it is very user friendly straight to the point.
What is your favorite aspect of this product?
Customization Part i like the most
What do you dislike most about this product?
Security feature should be improved apart from that its good to go.
What recommendations would you give to someone considering this product?
Its user friendly and easily customizable according to the user.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lauren C.
- Role: Human Resources
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jan 2024
Great Tool for Survey's
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
This tool is the industry standard for survey data. They have lots of features and build in features that help to build survey questions and make suggestions.
What is your favorite aspect of this product?
The ease of use for this product.
What do you dislike most about this product?
It expensive and there are limitations to the type of media that the product can collect.
What recommendations would you give to someone considering this product?
Great overall tool! If you want to collect general survey data this one is great. If you want more advanced survey options I would consider other vendors.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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