


What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Templates & Question Library
Multi-Media Support
Mobile Support
Data Analysis and Visualization
Customizable Branding
Role and User Management
Multi-Channel Distribution
Branching and Logic
Collaboration
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
SurveyMonkey Enterprise Reviews
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jul 2023
Lots of features, less cost
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.

Rut F.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2023
A Tool to Ensure Conclusive Results: SurveyMonkey
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Dedicated technical support, multiple functions that facilitate the collection of data. Possibility of conducting personalized surveys in multiple languages.
What is your favorite aspect of this product?
Available in multiple languages.
What do you dislike most about this product?
NOTHING... It is an extremely intuitive tool.
What recommendations would you give to someone considering this product?
I recommend its flexibility, scalability and analysis power. It is ideal for collecting and analyzing data in the most efficient way possible.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.

Glenn C.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
Easy to use, fairly priced and doesn't break!
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
It doesn't break like other products
What is your favorite aspect of this product?
ease of use
What do you dislike most about this product?
lack of api / automation
What recommendations would you give to someone considering this product?
this tool does everything that it says it will. Wouldn't bother looking for another solution
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.
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