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SurveyMonkey Enterprise Logo Award Winner Product Badge
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SurveyMonkey Enterprise

Composite Score
8.8 /10
CX Score
8.8 /10
SurveyMonkey Enterprise
8.8 /10

What is SurveyMonkey Enterprise?

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

Company Details


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Awards & Recognition

SurveyMonkey Enterprise won the following awards in the Survey Software category

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SurveyMonkey Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMonkey Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMonkey Enterprise?

2% Negative
8% Neutral
90% Positive

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Fair

Feature Ratings

Average 85

Questionnaire Design/Survey Builder

87

Templates & Question Library

86

Multi-Media Support

85

Mobile Support

85

Data Analysis and Visualization

84

Customizable Branding

84

Role and User Management

84

Multi-Channel Distribution

84

Branching and Logic

83

Collaboration

83

3rd-Party Integrations

83

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Usability and Intuitiveness

86

Quality of Features

85

Vendor Support

85

Ease of Data Integration

83

Breadth of Features

83

Availability and Quality of Training

83

Business Value Created

83

Ease of IT Administration

82

Ease of Customization

81

Product Strategy and Rate of Improvement

80

SurveyMonkey Enterprise Reviews

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2022

Easy and flexible survey app

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Unique Features
  • Effective Service
  • Helps Innovate

Cons

  • Leverages Incumbent Status

Davide P.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Rapid survey and a lot of analyis

Likeliness to Recommend

8 /10

What differentiates SurveyMonkey Enterprise from other similar products?

Very easy building survey and distribuite them

What is your favorite aspect of this product?

The distribution process

What do you dislike most about this product?

Not too much customizable

What recommendations would you give to someone considering this product?

If you have to get results from survey

Pros

  • Inspires Innovation
  • Acts with Integrity
  • Friendly Negotiation
  • Performance Enhancing

Cons

  • Less Respectful
  • Commodity Features
  • Security Frustrates

Amanda P.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Vigorous and effective tool

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

We moved to MonkeySurvey after working on nearly more than five tools and sooner or later discovered some ground-breaking elements in MonkeySurvey so we held on to it permanently. MonkeySurvey has a great and convenient steer user interface. It affords a big variety of prepared-to-use layouts or if someone chooses to sketch the entire survey it is really straightforward.

What is your favorite aspect of this product?

I honestly completely admire its mobile application that enables research work to go on even on my cellular device. Using this astounding product I can send surveys and take a look at outcomes without any problem on my mobile. Aside from this, MonkeySurvey is simply easy and provides an appalling seem to make it viable to work on it as an enjoyable strategy.

What do you dislike most about this product?

This is a very rigid and adaptable product, the hard thing I can denounce is its fee. It is no longer always the lawsuit that the pricing models of this tool are excellent for the desires and size of an enterprise. The pricing hierarchy of this software may be extremely costly for startups.

What recommendations would you give to someone considering this product?

After retaining a lengthy trip with survey tools I can presently announce that MonkeySurvey has a distinct approach and the capability to discover a lot of invisible opportunities. This software program is so easy and impressive. It has extra personalization and templates than its private ls. Its interface is no longer a complex opportunities position to acquire quick remarks on your conclusions.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

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