What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Templates & Question Library
Multi-Media Support
Mobile Support
Data Analysis and Visualization
Customizable Branding
Role and User Management
Multi-Channel Distribution
Branching and Logic
Collaboration
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Eric W.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2022
Gathering good feedback is a breeze
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Using SurveyMonkey's many tools, I can create surveys from which users can participate and learn. It's convenient to gather responses from a group of individuals with just a few clicks and share the findings with everyone at once. I can quickly and easily build a survey and show the results using SurveyMonkey. Plus, it's one of the cheapest choices available.
What is your favorite aspect of this product?
Utilizing SurveyMonkey has allowed us better to understand our customers' and staff's perspectives. It is easy to implement; the platform can run in about an hour. I can connect the surveys and forms to your website and other services. There is a straightforward interface that facilitates the usage of the tool. In addition, this method makes designing, distributing, and examining survey results simpler.
What do you dislike most about this product?
Inadequate support for a broader range of file types limits SurveyMonkey's flexibility and usefulness. The program is also relatively expensive in terms of its price structure. To get any real value out of SurveyMonkey, you'll need to upgrade to a subscription plan since the free version has severe limitations. Occasionally, the predefined layout might be a pain.
What recommendations would you give to someone considering this product?
I recommend Survey Monkey to anybody surveying for the first time because of its intuitive interface and free demo/trial versions. It provides a wealth of analytics for dissecting the data. Utilizing this platform's survey features and reviewing the data using the sophisticated dashboard can help you better meet the needs of your consumers and drive growth.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Grace W.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2022
Simple-to-use survey creator
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
No matter how simple or sophisticated your survey requirements are, Survey Monkey has you covered. Email surveys are simple to construct and disseminate, allowing for a rapid collection of responses from a broad audience. It's cheaper than competing systems. For monitoring survey results, it provides a dashboard and reports. It provides a great deal of leeway in survey design, with equally impressive results analysis.
What is your favorite aspect of this product?
Using SurveyMonkey, we can centralize the administration of all of our surveys, polls, quizzes, and user feedback. To my satisfaction, it just takes a few minutes to set up a survey. In all honesty, it's the tool that even a complete survey newbie could use to provide professional results in under half an hour. SurveyMonkey also offers flexible price plans to match your specific needs.
What do you dislike most about this product?
You'll need some time to get accustomed to how to construct your surveys, but other than that, I can't think of anything I dislike. It takes some time and attention to the instructions before you can start building your surveys rapidly, but once you do, you'll find that the process is straightforward.
What recommendations would you give to someone considering this product?
Using SurveyMonkey, we can run surveys efficiently and gather results in a short amount of time. We also encourage participation from our app users by hosting quizzes and other interactive events. We can easily search for a specific person's input and see their ratings online. If you need to conduct a survey, I highly recommend using Survey Monkey.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Gregorio T.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Aug 2022
Great tool to get data directly from protagonists!
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Easy to implement, run and create your own survey for your employees and clients.
What is your favorite aspect of this product?
simple to use, with a long capacity to create surveys and questionnaires to obtain a wide range of responses from various situations that may arise.
What do you dislike most about this product?
That limit the number of devices that can be used to manage said platform.
What recommendations would you give to someone considering this product?
Great product and bunches of features and easy to implement. Go for it!
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Saves Time
Please tell us why you think this review should be flagged.
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