What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Templates & Question Library
Multi-Media Support
Data Analysis and Visualization
Mobile Support
Customizable Branding
Role and User Management
Multi-Channel Distribution
Collaboration
Branching and Logic
3rd-Party Integrations
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Vendor Support
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
SurveyMonkey Enterprise Reviews
Kyle H.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
Create your surveys easily and quickly.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
We have obtained a great variety of functions we have the opportunity to collaborate in surveys. It has an open database and is compatible with SLQ Server. It is web-based where we can create and edit our surveys very quickly and easily.
What is your favorite aspect of this product?
It also gives you options for questions including being able to have a multiple option when choosing our surveys, open composition and drop-down lists. As it is web-based it is much more practical, we have everything at hand and when we want we create and edit.
What do you dislike most about this product?
The truth is a complete and secure platform, we do not miss anything. We analyze what we do very well and then make the necessary edits. He's very good at what he does so I don't think he has bad options.
What recommendations would you give to someone considering this product?
I recommend it 100%, it has solved our lives by being a solution with a variety of services There are no complications to install it, it is very easy to do. Channel everything very well. It is easy to use, everyone will love it in your company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Leah P.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
A very efficient platform.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
A well structured software to create and offer surveys for all its users, a system where we can be able to create, modify and analyze our surveys. A platform made exclusively for surveys that are aimed at the general public that is interested in the system.
What is your favorite aspect of this product?
I really like how I can work with SurveyMonkey, the truth is that it is very easy to use, we have not had any inconvenience of any kind. SurveyMonkey is a tool with a great variety of services, we have only been using it for a few months and we think the way it works is fantastic and how it provides us with ease since it is web-based.
What do you dislike most about this product?
I think that at the moment everything has turned out very well, we like how it is implemented and integrated into our organization, we have not found any disadvantage, we love it.
What recommendations would you give to someone considering this product?
It is very easy, even from the first moment we start to use it, it explains very well through its options to handle it and that is nice. We are also happy that it can be compatible with SQL Server and Oracle, I recommend that my colleagues use it with their eyes closed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
John A.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Jul 2021
Solid and Confidential Data Collection Tool
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey allows the designing or the building of the survey questions, which ensures the specific information get collected to the respective people/partners. SurveyMonkey also has flexibility of activities, where the user can modify or edit some requirements or questions.Data safety measures are also deployed in the tool.
What is your favorite aspect of this product?
SurveyMonkey focus on accuracy, as it allows uploading of proves like screenshots or images. Also, SurveyMonkey initial process of deployment costs the company too little, and even the training part is not too much required. In any case, documents, online templates, and FAQs are available, and they are informative.
What do you dislike most about this product?
The back up speed or option in SurveyMonkey is not perfect, If a power issue or internet arise, there is a possibility that not all the information will be backed up. The accuracy and the speed of this process should be enhanced.
What recommendations would you give to someone considering this product?
SurveyMonkey is a realistically developed program, with a purpose of data collection, analysis, and development of reports that are informative, appropriate, and relevant. Companies that want to learn their market, the customers they serve, or the competitors should implement SurveyMonkey in their workplace.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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