What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSurveyMonkey Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SurveyMonkey Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Templates & Question Library
Multi-Media Support
Mobile Support
Data Analysis and Visualization
Customizable Branding
Role and User Management
Multi-Channel Distribution
Branching and Logic
Collaboration
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
SurveyMonkey Enterprise Reviews
Francisco O.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Apr 2024
Very intuitive product, so easy to use!
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Having tested SurveyMonkey Enterprise for a year, I find its standout feature to be its seamless integration of advanced analytics with intuitive survey creation tools. This combination offers unparalleled insights while maintaining user-friendliness, setting it apart from competitors.
What is your favorite aspect of this product?
As someone who's used SurveyMonkey Enterprise extensively, my favorite aspect is its seamless integration of advanced analytics with user-friendly survey creation tools. It strikes the perfect balance between powerful features and ease of use, making it incredibly efficient and effective for gathering insights.
What do you dislike most about this product?
As a user, one of the aspects that I find least favorable about SurveyMonkey Enterprise is its pricing structure, which may not be the most budget-friendly option for smaller organizations or those with limited resources.
What recommendations would you give to someone considering this product?
Take advantage of the robust features by explore the full range of survey creation tools and advanced analytics capabilities to maximize the insights you can gather, and Invest time in learning. SurveyMonkey Enterprise is user-friendly, dedicating some time to learning its more advanced features can greatly enhance your surveying experience.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Bolatito T.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2024
Very useful for my surveying needs.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Surveymonnkey collector types feature differentiates it from similar products. Surveymoney collector gives me access to a variety of channels through which my surveys can be shared conveniently with target respondents. From sharing links to my surveys through web links to emailing links to target individuals , embedding surveys on web pages or even leveraging on Surveymonkeys Target audience to reach a large demographic for my surveys ,made up of people in Surveymonkeys own professional network contacts. Surveymonkey collector types expands the reach of my surveys.
What is your favorite aspect of this product?
The availability of out-of-the-box survey templates for users , is the area where I believe Surveymonkey most excels. Surveymonkey templates serve as a springboard to setup our surveys in as little time as possible, without compromising on the quality of our Survey templates
What do you dislike most about this product?
The absence of a captcha challenge for anyone responding to my surveymonkey surveys , is what I dislike about the platform. The absence of a captcha challenge or other form of verification feature to vett survey respondents, leaves surveys exposed to robot manipulations, especially for large scale survey campaigns.
What recommendations would you give to someone considering this product?
Surveymonkey's uptime and its ability to work fine regardless of the number of respondents accessing our surveys, makes it a reliable surveying tool in terms of scalability.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
Sai G.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2024
Simple and easy survey tool
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
It is very simple and easy to use software. Anyone can learn it quickly and design a survey. Mainly used for simple surveys only.
What is your favorite aspect of this product?
Simplicity of the tool, which can be understood very easily.
What do you dislike most about this product?
A lot of customization is not possible when they are complicated requirements from client.
What recommendations would you give to someone considering this product?
If you are looking to create simple surveys without much coding, then go for it.
Pros
- Reliable
- Trustworthy
- Fair
- Client's Interest First
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
