Moosend Customer Reviews 2025 | SoftwareReviews

Moosend

Composite Score

7.6 /10

CX Score

7.7 /10

15 Reviews Write a Review

Get Demo

In Partnership With SelectHub

Claim Software

What is Moosend?

Moosend is a powerful email marketing platform with world-class features, state-of-the-art marketing automations, and an award-winning user interface.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Moosend Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Moosend.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Moosend?

0% Negative

11% Neutral

89% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 88

Campaign Management

Email Delivery

A/B Testing

Auto-Responders

Segmentation

Content Authoring

Mobile Optimized

Email Templates

SPAM Compliance

Text Messaging

Surveys and Polling

Vendor Capability Ratings

Average 86

Quality of Features

Ease of Implementation

Ease of Customization

Business Value Created

Breadth of Features

Vendor Support

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Moosend Reviews

Jonathan R.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

"Great email marketing platform"

Likeliness to Recommend

8 /10

What differentiates Moosend from other similar products?

I like this program more than others because it is easy to configure and has a simple navigation, although the price is a bit expensive but it is a good program.

What is your favorite aspect of this product?

Moosend is an easy-to-use platform and the setup process was simple. To save time, I've been able to create my own email layouts and components. Setting up email campaigns and turning them into funnels for each of my lead magnets has been a breeze. Sending an email instantly or scheduling a delivery time is also possible. To my delight, I was able to include a pop-up subscription form into a button on my WordPress website using Moosend.

What do you dislike most about this product?

The process of creating a Pop-up subscription form for use on my WordPress website takes some time.

What recommendations would you give to someone considering this product?

There's not much to worry about here. It's an easy-to-navigate system.

Pros

Unique Features
Efficient Service
Effective Service
Client Friendly Policies

Alana P.

Role: Human Resources
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Moosend wonderful email platform available.

Likeliness to Recommend

9 /10

What differentiates Moosend from other similar products?

The best advantage I have sorted out is that my email does not crash anymore or bobs email records since I am done utilizing my business email to send load records. With Moosend I get every one of the advantages of sending one single email to multi[e individuals and I realize that they will get it. I likewise like that I can follow supporter movement, interface clicks and skipped emails to rapidly amend what is going on.

What is your favorite aspect of this product?

The software has an easy to use interface and regardless of whether it's your first time utilizing this software you won't struggle with tracking down your strategy for getting around it. I was auditing the software so I could give input to an organization and I was very intrigued with the platform. The organization was hoping to change into the digital world and I am happy they picked this software. Everybody that was involved perceived it rapidly and it was simple for them to carry it out.

What do you dislike most about this product?

Indeed, the main test I had was during the importation of a CSV document as it was somewhat buggy and couldn't acknowledge the last name for the email list. I observed this very off as they ought to attempt to further develop this since individuals have various requirements for various purposes. In any case, extraordinary work.

What recommendations would you give to someone considering this product?

Moosend is entirely reasonable for fledglings and private companies. Moosend email mechanization is straightforward and contains prebuilt workflows. Moosend has space for development in the page developer and email layout region as far as client experience.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Caring

Caleb J.

Role: Sales Marketing
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2022

So much bang for your buck!

Likeliness to Recommend

10 /10

What differentiates Moosend from other similar products?

The cost for the features.

What is your favorite aspect of this product?

The automations

What do you dislike most about this product?

can be a little glitchy at times.

What recommendations would you give to someone considering this product?

Just do it.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Moosend

What is Moosend?

Company Details

Book a Free Demo Today!

Moosend Ratings

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Moosend?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Campaign Management Email campaign management is a sequence of marketing efforts that contacts multiple recipients and are designed to reach out to subscribers at the best time.

Email Delivery The ability to send email to large number of recipients at-scale.

A/B Testing A/B or Split Testing allows marketing managers to compare and contrast two or more versions of the same piece of content to maximizing open, click and rates.

Auto-Responders The ability to send an automated email to new contacts, interact when subscribers engage with previous emails, and auto-respond when they join a new list.

Segmentation The ability to segregate mailing list based on criteria. Example, demographics, location, target market, existing or new customers.

Content Authoring The ability to create emails including body copy, ability to include graphics and test the content view.

Mobile Optimized The ability to create email content that is easy to read on multiple platforms including mobile devices.

Email Templates The ability to create and curate email templates based off of approved brand standards.

SPAM Compliance The ability to actively manage compliance with spam-related legislation, for example, providing opt-out capabilities.

Text Messaging The capability to send messages by SMS in addition to email.

Surveys and Polling Ability to survey customers and gather feedback.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Moosend Reviews

Jonathan R.

"Great email marketing platform"

Likeliness to Recommend

Pros

Alana P.

Moosend wonderful email platform available.

Likeliness to Recommend

Pros

Caleb J.

So much bang for your buck!

Likeliness to Recommend

Pros

Feature Ratings

Campaign Management

Email Delivery

A/B Testing

Auto-Responders

Segmentation

Content Authoring

Mobile Optimized

Email Templates

SPAM Compliance

Text Messaging

Surveys and Polling

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Ease of Customization

Business Value Created

Breadth of Features

Vendor Support

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training