


What is MSP360 Managed Backup?
MSP360 Managed Backup (MBS) (formerly Cloudberry Lab) is an easy-to-use backup solution for Managed Service Providers and IT departments that require a centralized license and job management, monitoring, and reporting. MBS allows you to leverage AWS, Microsoft Azure, Backblaze B2, and Wasabi cloud storage to drive more revenue and deliver best-in-class data protection to your customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MSP360 Managed Backup?
Pros
- Enables Productivity
- Reliable
- Trustworthy
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Backup Automation
Replication for Long Term Storage and Disaster Recovery
Backup of Cloud Based Data
Physical Backup for Multiple Platforms
Backup Monitoring and Reporting
Application Awareness
Virtual Machine Backup
File Explorer Granular Restore
Replication for High Availability
Deduplication Implementation
Integration With Storage Arrays
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Also Featured in...
web panel

image-based backup wizard

file backup wizard

cloud storages

MSP360 Backup: A Powerful Cross-Platform Backup and Disaster Recovery Solution
MSP360 Managed Backup Reviews
Anna N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Fabulous product!
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
It's user friendly features.
What is your favorite aspect of this product?
EVERYTHING
What do you dislike most about this product?
Not available
What recommendations would you give to someone considering this product?
Just do it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Ian P.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jun 2023
Great product, made moving data very easy
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
Ease of use and wide compatibility
What is your favorite aspect of this product?
Simple interface
What do you dislike most about this product?
Could do with more tutorials for advanced use.
What recommendations would you give to someone considering this product?
It does what you want easily and efficiently
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Trevor P.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
This is a fanatic product/very cost effective
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
Cost and ease of use.
What is your favorite aspect of this product?
Accessible from any where
What do you dislike most about this product?
at times it can be a little sluggish
What recommendations would you give to someone considering this product?
Make sure you compare all aspects and features of the software, including cost. If you do this you will choose MSP360.
Pros
- Fair
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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