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Notion Logo
Notion Labs

Notion

Composite Score
8.9 /10
CX Score
9.2 /10
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Notion
8.9 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Awards & Recognition

Notion won the following awards in the Project Management - Enterprise category

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Acts with Integrity
  • Transparent
  • Reliable

Feature Ratings

Average 85

Collaboration

90

Document Management

89

Planning and Scheduling

86

Workflow Management

85

Mobile Access

84

Hierarchical Task Management

84

Time & Expense Tracking

83

Dependency and Milestone Tracking

83

Resource Management

82

Reporting

80

Budget Management

79

Vendor Capability Ratings

Average 82

Business Value Created

85

Ease of Customization

84

Quality of Features

84

Ease of Implementation

83

Breadth of Features

82

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Availability and Quality of Training

79

Vendor Support

78

Product Strategy and Rate of Improvement

78

Notion Reviews

Fernando S.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

The productivity tool you NEED

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

I believe its versatility, giving you power to use it merely as a note-taking software or as a robust project management tool.

What is your favorite aspect of this product?

Its versatility

What do you dislike most about this product?

I don't really have something I don't like, just the suggestion of what I would like to have within the tool

What recommendations would you give to someone considering this product?

Give it a try, watch some youtube videos on how to use it best and learn how versatile it truly can be

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

PAUL A.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

An incredibly flexible all in one workspace

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

It stands out for its flexibility and task management

What is your favorite aspect of this product?

It let me design custom workflow it has a rich collaboration features

What do you dislike most about this product?

It is somehow complex for new time users, it takes time to adapt using it

What recommendations would you give to someone considering this product?

It is a great software for organizing projects

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Pritika R.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

A versatile all-in-one workspace that enhances tea

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Its flexible modular structure that combines notes, docs, databases, and project management seamlessly.

What is your favorite aspect of this product?

The ease of customizing workflows and integrating multiple productivity tools in one platform.

What do you dislike most about this product?

The learning curve for advanced features and occasional performance lags on large databases.

What recommendations would you give to someone considering this product?

Invest time upfront to explore templates and build tailored workflows for your team’s needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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