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Notion Logo
Notion Labs

Notion

Composite Score
8.9 /10
CX Score
9.1 /10
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In Partnership With SelectHub

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Category
Notion
8.9 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Acts with Integrity
  • Reliable
  • Trustworthy

Feature Ratings

Average 85

Collaboration

91

Document Management

89

Planning and Scheduling

86

Workflow Management

85

Mobile Access

84

Hierarchical Task Management

84

Time & Expense Tracking

82

Dependency and Milestone Tracking

82

Resource Management

81

Reporting

80

Budget Management

79

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Customization

84

Breadth of Features

83

Ease of Implementation

83

Ease of IT Administration

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Availability and Quality of Training

79

Vendor Support

78

Product Strategy and Rate of Improvement

76

Notion Reviews

Sukesh H.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

All in one tool for writing and more

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion combines task management, writing and collaboration in a single place. This makes it very easy for us to collaborate cross finctionally.

What is your favorite aspect of this product?

Notion combines task management, writing and collaboration in a single place. This makes it very easy for us to collaborate cross finctionally.

What do you dislike most about this product?

Cannot be accessed offline easily.

What recommendations would you give to someone considering this product?

Plan a thorough training plan, invest time in training before deploying Notion.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Gabe O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

A lot under the hood, maybe too much

Likeliness to Recommend

6 /10

What differentiates Notion from other similar products?

Notion does a lot. You can take notes, follow tasks, collaborate and more.

What is your favorite aspect of this product?

Notetaking

What do you dislike most about this product?

Too many features

What recommendations would you give to someone considering this product?

Be ready to dive in and learn to use it.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Cons

  • Less Performance Enhancing
  • Less Productive

Komal K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

My second brain for my Marketing campaigns.

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Easy to use to manage my entire project management, customer onboarding.

What is your favorite aspect of this product?

I automated my video creation work flow and manage and create my second brain on notion.

What do you dislike most about this product?

It has limitations for advance analytics dashboard.

What recommendations would you give to someone considering this product?

I want to recommend to small business owners, entrepreneurs , creators.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

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