Notion Labs

Notion

Composite Score

8.7 /10

CX Score

9.0 /10

54 Reviews Write a Review

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What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Awards & Recognition

Notion won the following awards in the AI Writing Assistants category

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2025 Data Quadrant Champion

Latest Award, 2025

3 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

2% Negative

4% Neutral

94% Positive

Pros

Respectful
Helps Innovate
Enables Productivity
Security Protects

Feature Ratings

Average 82

Collaboration

Customization

Integration

Grammar and Spellcheck

Topic Generator

Long Form Content Generation

Artificial Intelligence and Natural Language Processing

Article Summarizer

Templates

Style and Tone Suggestions

Multi-Language Support

Vendor Capability Ratings

Average 81

Quality of Features

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Project Management - Enterprise

Score 8.9

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Notion Reviews

Diego P.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Great collaboration tool

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

Is great as a collaboration tool, my team personally used mainly for documentation, product team used a lot for planning and documentation, marketing use it for campaign management; so what I can say is that is really flexible tool.

What is your favorite aspect of this product?

Is intuitive and easy to use

What do you dislike most about this product?

I hate the poor text customization, is really hard to do some basic things like making toggle lists with big font-size

What recommendations would you give to someone considering this product?

Consider your use case, what do you want to do with the tool and if you need to integrate with other products understand how the integration works to make sure it suit your needs

Pros

Enables Productivity
Reliable
Performance Enhancing
Respectful

Cons

Slower Product Innovation
Wastes Time
Charges for Enhancements

ROHIT K.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

All-in-one tool that keeps me sane

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

Unlike most tools that do just one thing, Notion tries to do everything—notes, databases, to-dos, wikis, you name it

What is your favorite aspect of this product?

I love how you can build pages within pages and link stuff together. It feels super organized

What do you dislike most about this product?

It can be a bit slow at times, especially when loading big pages. Also, the mobile app isn’t as smooth as the desktop one

What recommendations would you give to someone considering this product?

Take your time to learn it, don’t try to do everything at once

Pros

Helps Innovate
Client Friendly Policies
Continually Improving Product
Reliable

Cons

Less Inspiring

OLUWASEYI O.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

Provides Comprehensive and Flexible Workspace.

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion offers an all-in-one workspace with customizable note-taking, task management, and databases.

What is your favorite aspect of this product?

Notion’s ability to organize and link information for personalized workflows and knowledge sharing.

What do you dislike most about this product?

Some users may find the steep learning curve challenging, particularly when familiarizing themselves with its numerous features and customization options.

What recommendations would you give to someone considering this product?

Notion is a versatile, customizable all-in-one solution, but requires time to master its features.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Notion

What is Notion?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

Notion Ratings

87 Likeliness to Recommend

2 Since last award

98 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Notion?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Customization Allows users to customize the writing assistant's suggestions based on their specific writing style or preferences.

Integration Customize existing to include Word/Google docs.

Grammar and Spellcheck Rephrase or rewrite work to adjust length, detect grammar mistakes such as spelling and punctuation, and match style of content.

Topic Generator Supply of outlines, perspectives, and brainstorming options for proposed ideas.

Long Form Content Generation Prompt content creation with a single word or basic instructions and receive a list of fully-drafted responses.

Artificial Intelligence and Natural Language Processing System recommends automated similar ideas, idea clustering, automated personalized user recommendations on content, and more.

Article Summarizer Receive summaries of any type of content, followed by drafted responses to content-specific prompts.

Templates Templates that have options to form blog posts and articles, social media posts, paid ads, emails, or product descriptions for any content needs.

Style and Tone Suggestions Ensures consistent brand identity across all content and that all work remains true to the brand's pre-established voice.

Multi-Language Support Recieve content or translate text into multiple different languages.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Project Management - Enterprise

Notion Reviews

Diego P.

Great collaboration tool

Likeliness to Recommend

Pros

Cons

ROHIT K.

All-in-one tool that keeps me sane

Likeliness to Recommend

Pros

Cons

OLUWASEYI O.

Provides Comprehensive and Flexible Workspace.

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Customization

Integration

Grammar and Spellcheck

Topic Generator

Long Form Content Generation

Artificial Intelligence and Natural Language Processing

Article Summarizer

Templates

Style and Tone Suggestions

Multi-Language Support

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Business Value Created

Breadth of Features

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

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Product Strategy and Rate of Improvement