Notion Logo Award Winner Product Badge
Notion Logo Award Winner Product Badge
Notion Labs

Notion

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Notion
8.7 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details


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Awards & Recognition

Notion won the following awards in the AI Writing Assistants category

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Helps Innovate
  • Enables Productivity
  • Security Protects

Feature Ratings

Average 82

Collaboration

84

Customization

84

Integration

83

Grammar and Spellcheck

83

Topic Generator

82

Long Form Content Generation

82

Artificial Intelligence and Natural Language Processing

82

Article Summarizer

82

Templates

81

Style and Tone Suggestions

81

Multi-Language Support

80

Vendor Capability Ratings

Average 81

Quality of Features

84

Business Value Created

83

Breadth of Features

83

Ease of Implementation

83

Ease of Customization

82

Usability and Intuitiveness

82

Ease of IT Administration

81

Ease of Data Integration

81

Availability and Quality of Training

79

Vendor Support

78

Product Strategy and Rate of Improvement

76

Notion Reviews

Luis A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Notion AI professionalizes document management.

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

Since Notion AI is a tool that constructs context-based content, it stands out from basic documentation instruments. The ability to determine the tone and stylistic approach for writing means that even though the artificial intelligence writing tool is utilized for technical writing and producing technical outputs such as manuals, reports, and other documents, the AI writing assistant can also be used in business when composing emails, letters, and other forms of business and corporate communications.

What is your favorite aspect of this product?

Due to the presence of an interface, it can be quite simple to fit and subjugate diverse data into several categories and levels. Due to the possibility to set up personalized work environments and templates, teams can define fast and effective processes for their tasks.

What do you dislike most about this product?

The offline performance of the software is restricted and, thus, the work becomes less efficient when the internet connection is poor. The only issue that the platform has is that it sometimes takes a few more seconds, especially when running through large databases with, say, many relations.

What recommendations would you give to someone considering this product?

As an experienced delivery manager coordinating difficult middleware ad automation tasks, Notion AI has revolutionized my document and team collaboration approach. The AI’s speed of quickly writing out clear, professional content has cut the time spent on administrative work.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Shruti T.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

the all in one workspace

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

its different because it Combines note-taking, task management, databases, calendars, and collaborative tools in one platform.

What is your favorite aspect of this product?

it can be used as a planner or Knowledge base.

What do you dislike most about this product?

it have performance issue with large files.

What recommendations would you give to someone considering this product?

use notion if you value customization and need an all in one productivity tool.

Pros

  • Continually Improving Product
  • Reliable
  • Caring
  • Client Friendly Policies

Cons

  • Less Inspiring

Juro M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Collaborative document management is improved

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

To truly empower collaborative, time editing with suggestions is pretty phenomenal.

What is your favorite aspect of this product?

It’s got an intuitive interface that teams can get used to the software quickly. Impressive is the ability of the AI to retain consistency of document style and tone across large projects. However, the collaborative features allow multiple team members to work simultaneously without conflicts.

What do you dislike most about this product?

One thing the AI suggestions need more of is context awareness, especially in industry-specific terms. The export options should be more flexible and the former document conversion between different formats is a little less clean.

What recommendations would you give to someone considering this product?

With Notion AI, we used to do document collaboration differently. Our document quality has improved greatly with fewer review cycles through the use of feedback. In that sense, it’s like having a good editor on your shoulder, telling you what worked and what didn’t, without having to repurchase anything yourself.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

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