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Notion Labs

Notion

Composite Score

8.8 /10

CX Score

9.1 /10

59 Reviews Write a Review

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What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Awards & Recognition

Notion won the following awards in the AI Writing Assistants category

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2025 Data Quadrant Champion

Latest Award, 2025

3 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

2% Negative

3% Neutral

95% Positive

Pros

Respectful
Helps Innovate
Enables Productivity
Security Protects

Feature Ratings

Average 83

Customization

Collaboration

Integration

Grammar and Spellcheck

Topic Generator

Article Summarizer

Templates

Long Form Content Generation

Artificial Intelligence and Natural Language Processing

Multi-Language Support

Style and Tone Suggestions

Vendor Capability Ratings

Average 82

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Also Featured in...

Project Management - Enterprise

Score 8.9

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Notion Reviews

Arturo Z.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2025

An excellent tool with great qualities

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

One of the features that distinguishes Notion from other similar programs is its flexibility. You can customize pages and databases as you wish, adapting them to the specific needs of your team. Its focus on real-time collaboration is also notable; team members can work together simultaneously, which streamlines decision making, and its system of integrating tools such as calendars and reminders within the same platform provides a cohesive user experience that minimizes the need to constantly switch between applications.

What is your favorite aspect of this product?

I like it because before implementing it, we faced difficulties with the dispersion of information across multiple tools, which interfered with our productivity and communication. The scope of its use case is broad; it ranges from project management and strategic planning to the creation of wikis and documentation of internal processes. I use Notion in my organization primarily as a project management and team collaboration platform

What do you dislike most about this product?

Although the search function is quite powerful, it can sometimes not return results as accurate as one would expect, requiring a bit more time to locate specific information.

What recommendations would you give to someone considering this product?

Notion is particularly suitable for teams working on complex projects that require a high degree of collaboration. For example, in marketing development, where various functions must be aligned, Notion allows you to visualize tasks, create mood boards and store information in one place.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Obioma C.

Role: Industry Specific Role
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2025

“An awesome tool once you get the hang of it”

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

For me, Notion is different in how it allows me to be flexible with my work. It's easy to set up structures on it and also, organizing my work is super easy. Having all of these in one place is awesome!

What is your favorite aspect of this product?

I love how Notion lets me connect different pages and databases, so everything I need stays linked and easy to find.

What do you dislike most about this product?

As a beginner, using Notion wasn't easy for me. It took me a while to figure out how to use it effectively. I had to watch Youtube videos to get the hang of it. The steep learning curve shouldn't be so. It should be easy to grasp at first glance.

What recommendations would you give to someone considering this product?

My advice would be to watch a few beginner tutorials early on; once they grasp the basics, Notion becomes very powerful and fun to use.

Pros

Saves Time
Helps Innovate
Reliable
Performance Enhancing

Gabriel Ayòmíkún A.

Role: Operations
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Ease to Use and Customize

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Cost of use

What is your favorite aspect of this product?

I just hope that there will be an improvement in the conversion of ideas to realities, which will lead to better understanding in every aspect.

What do you dislike most about this product?

Not Applicable

What recommendations would you give to someone considering this product?

I just hope that there will be an improvement in the conversion of ideas to realities, which will lead to better understanding in every aspect.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Unique Features

Notion

What is Notion?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

Notion Ratings

88 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Notion?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Customization Allows users to customize the writing assistant's suggestions based on their specific writing style or preferences.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Integration Customize existing to include Word/Google docs.

Grammar and Spellcheck Rephrase or rewrite work to adjust length, detect grammar mistakes such as spelling and punctuation, and match style of content.

Topic Generator Supply of outlines, perspectives, and brainstorming options for proposed ideas.

Article Summarizer Receive summaries of any type of content, followed by drafted responses to content-specific prompts.

Templates Templates that have options to form blog posts and articles, social media posts, paid ads, emails, or product descriptions for any content needs.

Long Form Content Generation Prompt content creation with a single word or basic instructions and receive a list of fully-drafted responses.

Artificial Intelligence and Natural Language Processing System recommends automated similar ideas, idea clustering, automated personalized user recommendations on content, and more.

Multi-Language Support Recieve content or translate text into multiple different languages.

Style and Tone Suggestions Ensures consistent brand identity across all content and that all work remains true to the brand's pre-established voice.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Project Management - Enterprise

Notion Reviews

Arturo Z.

An excellent tool with great qualities

Likeliness to Recommend

Pros

Obioma C.

“An awesome tool once you get the hang of it”

Likeliness to Recommend

Pros

Gabriel Ayòmíkún A.

Ease to Use and Customize

Likeliness to Recommend

Pros

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Feature Ratings

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