Notion Labs

Notion

Composite Score

8.9 /10

CX Score

9.1 /10

101 Reviews Write a Review

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What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 93%
Negotiation and Contract:: 90%
Conflict Resolution:: 91%
Strategy & Innovation:: 91%
Service Experience:: 92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative

4% Neutral

95% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Feature Ratings

Average 84

Collaboration

Document Management

Workflow Management

Planning and Scheduling

Mobile Access

Hierarchical Task Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Reporting

Budget Management

Vendor Capability Ratings

Average 82

Business Value Created

Quality of Features

Ease of Customization

Breadth of Features

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

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Score 8.8

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Notion Reviews

Daniel H.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Great tool for documentation and resource control

Likeliness to Recommend

7 /10

What differentiates Notion from other similar products?

Highly ornate and robust organization/categorization options. Great for several teams/departments.

What is your favorite aspect of this product?

It was easy to use with zero training. Intuitive wysiwyg editor

What do you dislike most about this product?

I personally struggled with the database widget. I was ultimately able to bend and repurposes the widget for me needs, but the feature was more limited than I originally realized.

What recommendations would you give to someone considering this product?

This product really can do it off, meetings, project management, documentation, and more

Pros

Respectful
Helps Innovate
Continually Improving Product
Reliable

Noemi B.

Role: Industry Specific Role
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

It is a powerful underestimated toolkit for teams

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion is not only a note-taking app - it is way more than that. As a product, Notion is a well-rounded tool for documentation, collaboration, and more. it feels always ahead of time and can anticipate the needs of the users with articulated features.

What is your favorite aspect of this product?

the collaboration possibilities, the great templates, the countless features

What do you dislike most about this product?

it doesn't work offline, this can be annoying if used on the go. In the lack of a great network, there are some hiccups.

What recommendations would you give to someone considering this product?

I would recommend using Notion as a source of truth and documentation tool for any team. Not only it will enhance collaboration, but also allow the storage of important data in a great and visual way.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Pascual G.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

A simple interface that keeps us focused!!!

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

'Notion' is very good when we need to manage a high number of projects since combined with the management of roles and privileges, it is possible to view only those in which we are involved, and its left-side menu allows us to manage long lists without it being tedious. Additionally, due to its simple and precise interface, we do not feel overloaded with a lot of information, and on other platforms, when projects become large and with many activities, we lose visibility. This makes it different from other applications on the market where we do not see the context at a single glance.

What is your favorite aspect of this product?

A very important element of using 'Notion' is that it allows us to preserve the historical memory of the projects in a very structured way. That is, when a project ends, we must ensure that the execution, the documents, and the activities carried out are correctly saved on a platform that we can eventually consult.

What do you dislike most about this product?

I have no complaints about the functionalities and technological enablers that 'Notion' provides. One opportunity that can differentiate usability could be to increase the personalization of the views that each user has. We are talking about each collaborator customizing the views in each project, of course, this could be in contrast to the minimalist strategy focused on not distracting the user from what really matters.

What recommendations would you give to someone considering this product?

A recommendation is to initially use the free version to run and control a small project, so everyone can become familiar with 'Notion' and ensure that it meets expectations and users are happy with the Web version and they should also take into account that they have the version for Mobile App.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Notion

What is Notion?

Company Details

Book a Free Demo Today!

Notion Ratings

90 Likeliness to Recommend

1 Since last award

94 Plan to Renew

2 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Notion?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

AI Writing Assistants

Notion Reviews

Daniel H.

Great tool for documentation and resource control

Likeliness to Recommend

Pros

Noemi B.

It is a powerful underestimated toolkit for teams

Likeliness to Recommend

Pros

Pascual G.

A simple interface that keeps us focused!!!

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Document Management

Workflow Management

Planning and Scheduling

Mobile Access

Hierarchical Task Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Reporting

Budget Management

Vendor Capability Ratings

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Ease of Data Integration

Ease of Implementation

Ease of IT Administration

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