Notion Labs

Notion

Composite Score

8.9 /10

CX Score

9.1 /10

101 Reviews Write a Review

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What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative

4% Neutral

95% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Feature Ratings

Average 84

Collaboration

Document Management

Workflow Management

Planning and Scheduling

Mobile Access

Hierarchical Task Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Reporting

Budget Management

Vendor Capability Ratings

Average 82

Business Value Created

Quality of Features

Ease of Customization

Breadth of Features

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

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Score 8.8

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Notion Reviews

OLUWASEYI O.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

Provides Comprehensive and Flexible Workspace.

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion offers an all-in-one workspace with customizable note-taking, task management, and databases.

What is your favorite aspect of this product?

Notion’s ability to organize and link information for personalized workflows and knowledge sharing.

What do you dislike most about this product?

Some users may find the steep learning curve challenging, particularly when familiarizing themselves with its numerous features and customization options.

What recommendations would you give to someone considering this product?

Notion is a versatile, customizable all-in-one solution, but requires time to master its features.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Emmanuella A.

Role: Operations
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Notion: Customizable Productivity Hub

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion stands out with its all-in-one workspace, customization options, collaboration features, cross-platform compatibility, extensive template library, and API integration capabilities.

What is your favorite aspect of this product?

The favorite aspect of Notion is its flexibility and customization capabilities, allowing users to create a tailored workspace that fits their specific needs and workflows.

What do you dislike most about this product?

What I dislike about Notion is its steep learning curve, which can be overwhelming for new users due to its unique block-based structure and numerous features.

What recommendations would you give to someone considering this product?

When considering Notion, start by clarifying your needs, exploring templates, and beginning with a small project. Utilize tutorials, community resources, and be patient as you learn and customize the platform.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

zein q.

Role: Sales Marketing
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

Faster follow-up and report generation

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion has developed a knowledge base for our projects, simplified activity tracking and content updating.

What is your favorite aspect of this product?

Notion has created great spaces to organize project items, ensures easy creation and tracking of schedules, and keeps updates and documentation flowing. I loved how Notion ensures real-time updates, at the level of reports and dashboards, Notion always helps to make their final content coordinated and free of spelling errors.

What do you dislike most about this product?

Notion is easy to use, the interface is excellent, modern, allows everyone to follow up and complete tasks easily. Its notifications are excellent and never interrupted.

What recommendations would you give to someone considering this product?

Notion achieves the perfect organization for projects and enhances the quality of content and the efficiency of documentation.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Notion

What is Notion?

Company Details

Book a Free Demo Today!

Notion Ratings

90 Likeliness to Recommend

1 Since last award

94 Plan to Renew

2 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Notion?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

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Notion Reviews

OLUWASEYI O.

Provides Comprehensive and Flexible Workspace.

Likeliness to Recommend

Pros

Emmanuella A.

Notion: Customizable Productivity Hub

Likeliness to Recommend

Pros

zein q.

Faster follow-up and report generation

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Document Management

Workflow Management

Planning and Scheduling

Mobile Access

Hierarchical Task Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Reporting

Budget Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Customization

Breadth of Features

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement