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Notion Logo
Notion Labs

Notion

Composite Score
8.9 /10
CX Score
9.1 /10
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In Partnership With SelectHub

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Category
Notion
8.9 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Feature Ratings

Average 84

Collaboration

90

Document Management

89

Workflow Management

85

Planning and Scheduling

85

Mobile Access

85

Hierarchical Task Management

84

Dependency and Milestone Tracking

82

Resource Management

81

Time & Expense Tracking

81

Reporting

80

Budget Management

79

Vendor Capability Ratings

Average 82

Business Value Created

86

Quality of Features

84

Ease of Customization

84

Breadth of Features

84

Ease of Data Integration

83

Ease of Implementation

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

80

Vendor Support

78

Product Strategy and Rate of Improvement

78

Notion Reviews

Taofeeq H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Flexible and easy to get started with and scale.

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

Notion’s ease of use

What is your favorite aspect of this product?

Note-taking, project management and organisation

What do you dislike most about this product?

It’s ease of use and flexibility

What recommendations would you give to someone considering this product?

Notion can get you started quickly and scale easily to accommodate your needs. Give it a try.

Pros

  • Trustworthy
  • Security Protects
  • Helps Innovate
  • Reliable

Cons

  • Charges for Enhancements
  • Leverages Incumbent Status

Khalid Babu S.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Better than ChatGPT

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion AI is far more appealing in the context of AI Assistants and also Notion AI has best project management tools.

What is your favorite aspect of this product?

Notion AI has been an invaluable tool for my business. It streamlines my workflow by effortlessly converting handwritten notes into digital text in seconds, saving me time and effort. Additionally, I rely on Notion AI as a comprehensive project management solution. It helps me organize tasks, set deadlines, and collaborate efficiently with my team. All my projects are neatly structured and easily exported to clients, ensuring a professional and seamless delivery. With its versatility and user-friendly interface, Notion AI has become an essential part of my daily operations.

What do you dislike most about this product?

There is nothing that I don't like about Notion AI.

What recommendations would you give to someone considering this product?

it is one of the best Project management AI Assistant available in the market.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ofoha U.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Versatile platform for organizing & collaboration

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

The blend of personalization and advanced AI features makes Notion unique.

What is your favorite aspect of this product?

My favorite aspect of this product is its multi-language support for its interface and content, making it accessible to a global audience.

What do you dislike most about this product?

What I dislike most about this product is its steep learning curve, especially for new users unfamiliar with its customization capabilities.

What recommendations would you give to someone considering this product?

Start simple, use tutorials, define your needs, test the free plan, and leverage Notion AI for efficiency.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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