Notion Labs

Notion

Composite Score

8.9 /10

CX Score

9.1 /10

101 Reviews Write a Review

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What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 93%
Negotiation and Contract:: 90%
Conflict Resolution:: 91%
Strategy & Innovation:: 91%
Service Experience:: 92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative

4% Neutral

95% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Feature Ratings

Average 84

Collaboration

Document Management

Workflow Management

Planning and Scheduling

Mobile Access

Hierarchical Task Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Reporting

Budget Management

Vendor Capability Ratings

Average 82

Business Value Created

Quality of Features

Ease of Customization

Breadth of Features

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

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Score 8.8

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Notion Reviews

Simon B.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

Intuitive and easy to follow tasks

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

The architecture of the product makes it easy to follow task progression.

What is your favorite aspect of this product?

The way it is displayed is very intuitive and easy to use. Also easy to teach.

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

Notion is one of the greatest project management tool out there with it's intuitiveness and easy integration process. The team loved working in Notion!

Pros

Helps Innovate
Unique Features
Efficient Service
Effective Service

Rupa S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Excellent product , easy to use

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Its an easy to use product. Very intutive. Also has excellent search and inbuilt AI for search as well.

What is your favorite aspect of this product?

It is very easy to use

What do you dislike most about this product?

Creating tables is a little daunting. Also export can be done only in pdf

What recommendations would you give to someone considering this product?

Its an easy to use product.

Pros

Efficient Service
Saves Time
Fair
Helps Innovate

Sara C.

Role: Consultant
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

A Powerful Tool

Likeliness to Recommend

7 /10

What differentiates Notion from other similar products?

Notion stands out from other tools by offering an all-in-one, highly customizable workspace that combines note-taking, project management, and databases. Its modular block system allows users to create and organize content in flexible ways, while its database features, real-time collaboration, and rich media embedding make it versatile for both individuals and teams. Unlike specialized apps, Notion’s flexibility allows users to create custom workflows, wikis, and templates, making it a go-to tool for those looking for a comprehensive, cross-platform solution without needing technical skills.

What is your favorite aspect of this product?

My favorite aspect of Notion is its ability to organize everything in one place, which makes it a powerful tool for keeping all your tasks, notes, and projects neatly consolidated and easily accessible. This flexibility allows you to create a system that works for you, all within a single platform.

What do you dislike most about this product?

The graphic interface is something I dislike. It feels a bit clunky and could be more visually refined, which sometimes makes navigating the platform less enjoyable. Overall, despite the design drawbacks, Notion remains a powerful and versatile tool.

What recommendations would you give to someone considering this product?

If you’re considering Notion, start by exploring its extensive template library and database features to quickly set up and customize your workspace. Take advantage of its block-based system for flexible content creation and personalization, and leverage integration options to keep all your resources in one place. For teams, make use of collaboration features like real-time editing and comments to boost productivity. Be prepared for a bit of a learning curve and note that offline functionality has some limitations. Overall, with some exploration and customization, Notion can become a highly effective and versatile tool for organizing work.

Pros

Reliable
Enables Productivity
Unique Features
Efficient Service

Notion

What is Notion?

Company Details

Book a Free Demo Today!

Notion Ratings

90 Likeliness to Recommend

1 Since last award

94 Plan to Renew

2 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Notion?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

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Notion Reviews

Simon B.

Intuitive and easy to follow tasks

Likeliness to Recommend

Pros

Rupa S.

Excellent product , easy to use

Likeliness to Recommend

Pros

Sara C.

A Powerful Tool

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Document Management

Workflow Management

Planning and Scheduling

Mobile Access

Hierarchical Task Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Reporting

Budget Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Customization

Breadth of Features

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement