Notion Labs

Notion

Composite Score

8.9 /10

CX Score

9.1 /10

101 Reviews Write a Review

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What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative

4% Neutral

95% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Feature Ratings

Average 84

Collaboration

Document Management

Workflow Management

Planning and Scheduling

Mobile Access

Hierarchical Task Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Reporting

Budget Management

Vendor Capability Ratings

Average 82

Business Value Created

Quality of Features

Ease of Customization

Breadth of Features

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

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Score 8.8

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Notion Reviews

Moises R.

Role: C-Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

The All-in-One Workspace That Just Works

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion's standout feature lies in its ability to create a dynamic and customizable workspace in the cloud. Unlike many other tools, Notion offers a seamless experience when creating, organizing, and managing modules, spaces, and boxes. Its versatility shines through as it allows users to scale their workspace, add templates as needed, and personalize the environment to suit specific workflows. This level of customization and flexibility sets Notion apart from competitors, making it a powerful and adaptable solution for various project management needs.

What is your favorite aspect of this product?

One of Notion's most appealing aspects is its ability to provide a robust digital environment, even for small teams or startups. This makes it an ideal choice for organizations just starting out. We personally experienced this firsthand, as our team noticed a significant improvement in productivity and collaboration when we were using Notion. After a brief hiatus, we conducted an internal survey and unanimously agreed to return to Notion for task management and other essential functions.

What do you dislike most about this product?

While the free plan of Notion offers a great starting point, its limitations, such as the 3-user cap and 1000-space restriction, can become a constraint for growing teams. However, given the value and benefits that Notion provides, we're seriously considering upgrading to a paid plan. The investment in a monthly subscription seems well justified based on our positive experience with the tool.

What recommendations would you give to someone considering this product?

Notion is a fantastic starting point, especially for those familiar with similar tools. Its templates are user-friendly, but beginners might find the extensive customization options overwhelming. I recommend trying out less customizable tools first to get a grasp of project management software before diving into Notion's full potential.

Pros

Performance Enhancing
Unique Features
Security Protects
Helps Innovate

Aman M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Powerful tool, but could use more integrations.

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion stands out with its all-in-one workspace approach, combining note-taking, task management, databases, and collaboration in a single platform, offering more flexibility and customization compared to other tools.

What is your favorite aspect of this product?

My favorite aspect of Notion is its flexibility, allowing me to create customized workflows, databases, and pages that fit my needs exactly.

What do you dislike most about this product?

What I dislike most about Notion is its occasional sluggish performance, especially when handling large databases or working offline.

What recommendations would you give to someone considering this product?

I’d recommend starting with the free version to explore its features, take time to learn the customization options, and use templates to speed up your workflow. It's best for those who need flexibility and an all-in-one solution.

Pros

Trustworthy
Helps Innovate
Continually Improving Product
Efficient Service

Matt L.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Great to use, once you learn it.

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

It allows you to create "blocks" anywhere. A block can be anything from a text paragraph to a website link. The game changing feature for us was the tables, that allow us to easily create spreadsheet like applications inside the app.

What is your favorite aspect of this product?

Notion Tables

What do you dislike most about this product?

The AI features are locked behind the the higher tier plan

What recommendations would you give to someone considering this product?

Notion is great for collaboration.

Pros

Reliable
Performance Enhancing
Security Protects
Helps Innovate

Cons

Charges for Enhancements

Notion

What is Notion?

Company Details

Book a Free Demo Today!

Notion Ratings

90 Likeliness to Recommend

1 Since last award

94 Plan to Renew

2 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Notion?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

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AI Writing Assistants

Notion Reviews

Moises R.

The All-in-One Workspace That Just Works

Likeliness to Recommend

Pros

Aman M.

Powerful tool, but could use more integrations.

Likeliness to Recommend

Pros

Matt L.

Great to use, once you learn it.

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Collaboration

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Mobile Access

Hierarchical Task Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Reporting

Budget Management

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