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Notion Logo
Notion Labs

Notion

Composite Score
8.9 /10
CX Score
9.1 /10
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Category
Notion
8.9 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Feature Ratings

Average 84

Collaboration

90

Document Management

89

Workflow Management

85

Planning and Scheduling

85

Mobile Access

85

Hierarchical Task Management

84

Dependency and Milestone Tracking

82

Resource Management

81

Time & Expense Tracking

81

Reporting

80

Budget Management

79

Vendor Capability Ratings

Average 82

Business Value Created

86

Quality of Features

84

Ease of Customization

84

Breadth of Features

84

Ease of Data Integration

83

Ease of Implementation

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

80

Vendor Support

78

Product Strategy and Rate of Improvement

78

Notion Reviews

Luis Felipe C.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy to use and very dynamic, worth it.

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion is incredibly easy to use and very dynamic, making it a worthwhile choice. You can adjust your routines and monthly and weekly goals with ease. I organize everything I can and highly recommend it to all my family, friends, and colleagues.

What is your favorite aspect of this product?

The organization I do

What do you dislike most about this product?

I have nothing to complain

What recommendations would you give to someone considering this product?

I recommend it to all my family, friends and work collections.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manvi M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Versatile and powerful, but steep learning curve

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion stands different from other productivity tools with its unmatched customization and versatility. In context to other applications that concentrate exclusively on notes or task management, Notion integrates these features into a unified platform, enabling users to design custom workflows that meet their unique requirements. It is perfect for both personal and professional use because it allow users to organize information in a highly structured and relational manner.

What is your favorite aspect of this product?

The integrated workplace design of Notion is my favorite feature. A very efficient and well-organized workflow is made possible by the ability to combine notes, tasks, databases, calendars, and more into a single platform.

What do you dislike most about this product?

While Notion offers powerful features, the steep learning curve can is a significant dislike.

What recommendations would you give to someone considering this product?

I advise anyone thinking about deciding to use Notion to spend some time getting to know its capabilities and mastering its customization choices using official documentation or youtube.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Lucas H.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic capabilities, rate of improvements slow

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

The key idea with Notion is that everything is a database. That opens lots of potential for organization.

What is your favorite aspect of this product?

I rely on this for both work and personal projects, and Notion's capabilities are robust for both. I love the aesthetic, the markdown writing style, the internal linking, and the database capabilities.

What do you dislike most about this product?

Notion is currently investing a lot of their development into AI capabilities, which I don't find as useful as fixing some basic problems like lack of offline mode and lack of robust data security.

What recommendations would you give to someone considering this product?

If I were starting over, I would consider AnyType. I don't know if it does everything Notion does, but it attempts to solve some of Notion's longstanding issues.

Pros

  • Helps Innovate
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Cons

  • Less Effective Service
  • Security Frustrates

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