
What is Odoo?
Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
2
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Odoo?
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Relationship Management
Accounting and Financial Management
Production Management
Analytics and Reporting
Supply Chain Management
Revision Control
Engineering Change Order
Inventory Management
Engineering Data Management
Procurement Management
Workforce Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of IT Administration
Business Value Created
Availability and Quality of Training
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Odoo Reviews

Ka Ho K T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Review: Odoo
Likeliness to Recommend
What differentiates Odoo from other similar products?
It is difficult for beginners to use and very expensive.
What is your favorite aspect of this product?
In my experience Odoo has a difficult but not impossible interface, it has a very responsive support, it is efficient for billing and accounting processes, it is easy to sell a product, create quotes and export invoices. It easily connects with Stripe, very suitable for making transactions from a single platform.
What do you dislike most about this product?
Honestly, it doesn't work as well as I'd hoped.
What recommendations would you give to someone considering this product?
Odoo is an ERP system that can be of great help for your company's billing and accounting.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.

María José P.
- Role: Consultant
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Odoo the best business tool
Likeliness to Recommend
What differentiates Odoo from other similar products?
With Odoo we have grouped processes that we were doing in different applications on a single platform, we can handle a greater amount of information without wasting time entering other sites. With this amazing tool we can calculate the inventory in each month with an easy to manage system for our employees.
What is your favorite aspect of this product?
Odoo helps us to have updated processes by integrating new technologies to its platform, it has a Spanish and English version which makes it more practical to understand. With a support team that is always available via e-mail we can develop other online departments such as web pages, orders and invoices.
What do you dislike most about this product?
Although the platform integrates many options, the type of navigation within the system should be improved. Odoo in some departments needs extensions of other applications to be able to complete the use and obtain a complete operation.
What recommendations would you give to someone considering this product?
The application has a very complete functionality that handles very extensive processes, however, it would be good if users could have a chat within the platform. Integrate some pro options to the basic account and also have a FAQ section for quick questions.
Pros
- Helps Innovate
- Reliable
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.

Ausrine S.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Fantastic ERP Solution for small businesses!
Likeliness to Recommend
What differentiates Odoo from other similar products?
What stands out about Odoo is that it offers a whole ecosystem of business management tools that can be used together in order to deliver more benefit to the business. Also, Odoo is unique because its core software is open source and is able to work in a Linux environment.
What is your favorite aspect of this product?
I have been using Odoo since back when it was called OpenERP and I really enjoyed how user-friendly and easy to use it is. Managing customer accounts is a quick and straightforward process, even for beginners. I also like that it has a free trial so that you can try the specific Odoo apps that you are interested in before making a purchase. I love using the Odoo Studio to create custom apps as well as use the free third-party apps available to use. Overall, Odoo has enabled our team to be a lot more efficient with our end-to-end customer management process and be better at what we do.
What do you dislike most about this product?
There is nothing particular that I dislike about Odoo. It's a fantastic tool and it keeps getting better with time!
What recommendations would you give to someone considering this product?
If your business is looking for a business management suite that is powerful yet affordable, I highly recommend giving Odoo a try in order to see whether it suits your broader vision and business requirements.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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