Odoo Customer Reviews 2025 | Discrete Manufacturing ERP

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Odoo

Composite Score

7.7 /10

CX Score

8.1 /10

16 Reviews Write a Review

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What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

Company Details

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Awards & Recognition

Odoo won the following awards in the Discrete Manufacturing ERP category

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9 Top Rated Capabilities

10 Top Rated Features

2024

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

7 Top Rated Features

2023

Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Odoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

2
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Trustworthy
Efficient Service

Feature Ratings

Average 84

Customer Relationship Management

Accounting and Financial Management

Production Management

Analytics and Reporting

Supply Chain Management

Revision Control

Engineering Change Order

Inventory Management

Engineering Data Management

Procurement Management

Workforce Management

Vendor Capability Ratings

Average 81

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of IT Administration

Business Value Created

Availability and Quality of Training

Also Featured in...

Accounting - Enterprise

Score 8.1

View Odoo in this category (opens in a new tab)

Enterprise Resource Planning - Midmarket

Score 7.8

View Odoo in this category (opens in a new tab)

Odoo Reviews

EMMA B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2021

Great product but some failed functionalities

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

Odoo offers all solutins in one product.

What is your favorite aspect of this product?

Odo includes al that is needed to run an organization that is CRM, sales, project management, or inventory management, all in one solution. Ease of customization. Can be used for both small and large businesses and easily add the functionalities that the business requires.

What do you dislike most about this product?

The documentation is not as detailed as should be so not that helpful. The support team is not as responsive as should be and not helpful. Some of the feartures dont work properly as they should.

What recommendations would you give to someone considering this product?

Odoo is a great product although some of its functionalities dont work well so anyone considering to buy this product should ensure that what their organization needs in terms of functionality actually works.

Pros

Reliable
Enables Productivity
Trustworthy
Unique Features

Odoo

What is Odoo?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Champion

Odoo Ratings

91 Likeliness to Recommend

2 Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Odoo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Production Management Includes production tracking, production planning, and production visibility.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Revision Control Ability to view and manage changes made over time

Engineering Change Order Ability to managed ECO - a document outlining changes in components and assemblies.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Engineering Data Management Administer data related to engineering applications

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Workforce Management Provides time & attendance capabilities to track staff time and performance/KPIs and coordinates scheduling in accordance with regulations & business needs.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Accounting - Enterprise

Enterprise Resource Planning - Midmarket

Odoo Reviews

EMMA B.

Great product but some failed functionalities

Likeliness to Recommend

Pros

Most Popular Odoo Comparisons

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2
Since last award

1
Since last award

Feature Ratings

Customer Relationship Management

Accounting and Financial Management

Production Management

Analytics and Reporting

Supply Chain Management

Revision Control

Engineering Change Order

Inventory Management

Engineering Data Management

Procurement Management

Workforce Management

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of IT Administration

Business Value Created

Availability and Quality of Training