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Odoo Logo Award Winner Product Badge
Odoo

Odoo

Composite Score
7.8 /10
CX Score
8.0 /10
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What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

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Awards & Recognition

Odoo won the following awards in the Enterprise Resource Planning - Midmarket category

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Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Odoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

0% Negative
16% Neutral
84% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Transparent
  • Helps Innovate

Feature Ratings

Average 81

Service Management

84

Industry Specific Capabilities

84

Analytics and Reporting

83

Procurement Management

81

Supply Chain Management

81

Human Capital Management

80

Customer Relationship Management

80

BI and Performance Management

78

Accounting and Financial Management

78

Job and Project Management

74

Governance Risk and Compliance

69

Vendor Capability Ratings

Average 78

Business Value Created

84

Ease of Implementation

83

Breadth of Features

80

Availability and Quality of Training

80

Ease of Data Integration

79

Quality of Features

79

Usability and Intuitiveness

79

Ease of Customization

77

Ease of IT Administration

76

Vendor Support

74

Product Strategy and Rate of Improvement

73

Odoo Reviews

Victor Chiedo O.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

All-in-one business software for CRM & Automation

Likeliness to Recommend

10 /10

What differentiates Odoo from other similar products?

Odoo is different because it's a complete business management system where everything connects from CRM to accounting to inventory and project management.

What is your favorite aspect of this product?

I love that everything is connected in one system. When I make a sale, it automatically updates my inventory, creates an invoice and tracks the customer relationship.

What do you dislike most about this product?

The interface feels a bit outdated compared to newer software and some modules work better than others.

What recommendations would you give to someone considering this product?

Be prepared to invest time in setup and training to get the most out of it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Zahid H.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Odoo HRMS: Versatile but Challenging

Likeliness to Recommend

10 /10

What differentiates Odoo from other similar products?

Odoo's modular architecture, smooth integration across corporate activities, and very configurable features suited to particular requirements set it apart.

What is your favorite aspect of this product?

Odoo's versatility is what I like most as it lets companies tailor and expand the HRMS to fit certain requirements.

What do you dislike most about this product?

Many people find Odoo's difficult installation procedure, which calls for technical knowledge and customisation, to be its least favorite feature.

What recommendations would you give to someone considering this product?

Especially if you choose the Enterprise edition for more features, I advise carefully assessing Odoo's modularity and customisation possibilities, guaranteeing technical knowledge for seamless deployment, and taking the long-term expenses into account.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lachandra B.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Has helped my small business

Likeliness to Recommend

10 /10

What differentiates Odoo from other similar products?

Odoo stands out from competitors due to its modular design, open-source flexibility, and all-in-one business suite. Unlike many ERP solutions, Odoo allows businesses to start with essential applications and expand as needed, avoiding unnecessary costs. It integrates CRM, inventory, accounting, HR, e-commerce, and more into a single platform, reducing the need for multiple disconnected tools. Its open-source nature enables extensive customization and community-driven enhancements, making it more adaptable than proprietary systems like SAP or NetSuite.

What is your favorite aspect of this product?

Odoo’s scalability and customization make it highly appealing. Businesses of any size can tailor the system to fit their needs, from startups to enterprises. The seamless integration between different modules eliminates redundant data entry and improves operational efficiency. Additionally, the modern, intuitive UI makes it easier for teams to adopt compared to more complex ERP systems.

What do you dislike most about this product?

One major drawback is that advanced customization can be complex and may require developer expertise. While the open-source version is free, hosting, maintenance, and certain features come at additional costs, making the total investment higher than expected for some businesses. Additionally, customer support varies, with stronger service available for enterprise users than for those on the free version.

What recommendations would you give to someone considering this product?

Before implementing Odoo, assess your business needs to determine which modules are essential. Start with the most critical features and scale gradually to avoid unnecessary complexity. If you require customization, consider hiring an Odoo-certified developer to optimize the setup. Finally, compare the Community vs. Enterprise editions to decide whether the paid version’s additional support and features are worth the investment for your business.

Pros

  • Respectful
  • Client Friendly Policies
  • Fair
  • Altruistic

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