

In Partnership With SelectHub

What is Odoo?
Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.
Company Details
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Odoo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Odoo.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Odoo?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Service Management
Industry Specific Capabilities
Analytics and Reporting
Procurement Management
Supply Chain Management
Human Capital Management
Customer Relationship Management
BI and Performance Management
Accounting and Financial Management
Job and Project Management
Governance Risk and Compliance
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Odoo Reviews

Victor Chiedo O.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Jul 2025
All-in-one business software for CRM & Automation
Likeliness to Recommend
What differentiates Odoo from other similar products?
Odoo is different because it's a complete business management system where everything connects from CRM to accounting to inventory and project management.
What is your favorite aspect of this product?
I love that everything is connected in one system. When I make a sale, it automatically updates my inventory, creates an invoice and tracks the customer relationship.
What do you dislike most about this product?
The interface feels a bit outdated compared to newer software and some modules work better than others.
What recommendations would you give to someone considering this product?
Be prepared to invest time in setup and training to get the most out of it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Zahid H.
- Role: Information Technology
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Apr 2025
Odoo HRMS: Versatile but Challenging
Likeliness to Recommend
What differentiates Odoo from other similar products?
Odoo's modular architecture, smooth integration across corporate activities, and very configurable features suited to particular requirements set it apart.
What is your favorite aspect of this product?
Odoo's versatility is what I like most as it lets companies tailor and expand the HRMS to fit certain requirements.
What do you dislike most about this product?
Many people find Odoo's difficult installation procedure, which calls for technical knowledge and customisation, to be its least favorite feature.
What recommendations would you give to someone considering this product?
Especially if you choose the Enterprise edition for more features, I advise carefully assessing Odoo's modularity and customisation possibilities, guaranteeing technical knowledge for seamless deployment, and taking the long-term expenses into account.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lachandra B.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jan 2025
Has helped my small business
Likeliness to Recommend
What differentiates Odoo from other similar products?
Odoo stands out from competitors due to its modular design, open-source flexibility, and all-in-one business suite. Unlike many ERP solutions, Odoo allows businesses to start with essential applications and expand as needed, avoiding unnecessary costs. It integrates CRM, inventory, accounting, HR, e-commerce, and more into a single platform, reducing the need for multiple disconnected tools. Its open-source nature enables extensive customization and community-driven enhancements, making it more adaptable than proprietary systems like SAP or NetSuite.
What is your favorite aspect of this product?
Odoo’s scalability and customization make it highly appealing. Businesses of any size can tailor the system to fit their needs, from startups to enterprises. The seamless integration between different modules eliminates redundant data entry and improves operational efficiency. Additionally, the modern, intuitive UI makes it easier for teams to adopt compared to more complex ERP systems.
What do you dislike most about this product?
One major drawback is that advanced customization can be complex and may require developer expertise. While the open-source version is free, hosting, maintenance, and certain features come at additional costs, making the total investment higher than expected for some businesses. Additionally, customer support varies, with stronger service available for enterprise users than for those on the free version.
What recommendations would you give to someone considering this product?
Before implementing Odoo, assess your business needs to determine which modules are essential. Start with the most critical features and scale gradually to avoid unnecessary complexity. If you require customization, consider hiring an Odoo-certified developer to optimize the setup. Finally, compare the Community vs. Enterprise editions to decide whether the paid version’s additional support and features are worth the investment for your business.
Pros
- Respectful
- Client Friendly Policies
- Fair
- Altruistic
Please tell us why you think this review should be flagged.
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