
What is Okta Identity Cloud?
Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Okta Identity Cloud?
Pros
- Altruistic
- Helps Innovate
- Continually Improving Product
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Factor Authentication (MFA)
Activity Monitoring Alerts
Privileged Access Management
Web Cloud Single Sign on (SSO)
Provisioning Deprovisioning
Identity Governance
Access Request Management
Reporting
Password Management
Mobility Support
Advanced Provisioning
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Okta Identity Cloud Reviews

Young D.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2025
Secure and scalable IAM tool
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta Identity Cloud is a reliable and secure platform. It is aimed at securely linking people to the accurate technologies at the right time. With capabilities spanning single sign-on, multi-factor authentication, and zero trust security. It assists in smooth and protected user experiences across cloud and on-premises environments. Such competences make it diverse.
What is your favorite aspect of this product?
Okta is a market-leading IAM platform. What I like about this tool is its lifecycle management, which reduces security risks and ensures timely access. Okta enables us to access all authorized applications with a single login, streamlining workflows and reducing password fatigue. Its adaptive MFA supports biometric, push notifications, and security keys. Such contextual access policies reduce risks. I also like the way it generates access reports and provides effective analysis. Moreover, its adaptive authentication is playing a significant role by balancing security more efficiently.
What do you dislike most about this product?
Though I like Okta for its robust identity, some aspects, such as Branding options for login and MFA, are somewhat limited without customer code or advanced configuration.
What recommendations would you give to someone considering this product?
For those considering and currently using it, they should keep some points in mind. Take full advantage of its pre-built integrations to rapidly connect your apps. Use Okta’s analytics and reporting to track login success rates. I hope you will love its great functionalities.
Pros
- Continually Improving Product
- Reliable
- Effective Service
- Inspires Innovation
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Charis d.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2025
Unlocking Secure Digital Transformation with Okta
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta is a leading IAM platform that enables secure access to applications and systems for employees, partners, and customers. The single sign-on functionalities allow us easy access to multiple apps with one secure login, greatly reducing password fatigue and IT support tickets.
What is your favorite aspect of this product?
Since I have been using Okta getting satisfying services and am happy to see the way it upgrades the quality of its features. Okta multi-factor authentication intelligently adapts to context, reducing risk without impacting our experiences. Its integration network (OIN) receives high praise for its thousands of prebuilt app connectors. The scalability and availability are key benefits, especially during remote work and large-scale rollouts. I like that it offers reliable user lifecycle management.
What do you dislike most about this product?
Though Okta’s MFA is strong but it lacks pre-configured templates for conditional access based on geography, device posture, or behavior, especially when we have less IT expertise. This lack affects the streamlining of our work.
What recommendations would you give to someone considering this product?
Implement core features like SSO and MFA before expanding into more advanced modules like lifecycle management or customer identity. Utilize its pre-built connectors to reduce manual setup and ensure best practices.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.

Olabisi O.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2025
Okta makes app. login access a lot flexible.
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta makes it easy for me to access all of my applications at once, without individually signing-in to each one . This is made possible as a result of Okta's ability to combine multi factor authentication with single sign-on protocols. In cases where I have accessed my Okta application from a new location or a new device, Okta simply sends me a one time otp ( one time passcode ) to my phone number via sms to verify that I am the one trying to access my applications.
What is your favorite aspect of this product?
I have always admired Okta's new employee onboarding and offboarding protocol. It automatically provides access to all necessary applications when a new employee joins my company and the day they leave the company, they are automatically logged-out of all previous applications they used to have access to, in a matter of minutes. This saves Hr and the technical department a whole of lot of hassle , that would usually involve individually changing the passwords to all applications used by a previous employee.
What do you dislike most about this product?
When we have tried using Okta for automated systems, we were made to pay extra because Okta viewed connected automated systems as individual users. Secondly, there have been situations where we have simply realized that Okta slowed down certain customer login to our products, simply because of their geographical location. In my opinion, I think this only became an issue after Okta acquired Auth0 and integrated their protocol into Okta's customer identity and access management (CIAM) workflow
What recommendations would you give to someone considering this product?
I only recommend Okta identity cloud to large sized companies and provided that they are able to manage the fluctuating billing options that come with Okta, I believe this is a reliable identity cloud management software product though.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
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