Okta

Okta Workforce Identity

Composite Score

7.6 /10

CX Score

8.0 /10

9 Reviews Write a Review

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What is Okta Workforce Identity?

Enterprise identity for a new way of work. Protect and enable your workforce — employees, contractors, and partners — to use any technology on any device, whether they’re remote or in the office. Secure your employees—wherever they are—with Okta’s workforce identity solutions. Get the tools to secure and automate cloud journeys, with full support for hybrid environments along the way.

Company Details

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Okta Workforce Identity Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Okta Workforce Identity?

0% Negative

9% Neutral

91% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Feature Ratings

Average 88

Password Management

Change Tracking

Access Control

Systems Integration

Identity Lifecycle Management

Access Certification

Role-Based Access

Access Request Management

Reporting and Logging

Provisioning Deprovisioning (automated)

Workflow Orchestration

Vendor Capability Ratings

Average 87

Business Value Created

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Okta Workforce Identity Reviews

Charles B.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2022

Not impressed.

Likeliness to Recommend

8 /10

What differentiates Okta Workforce Identity from other similar products?

Compared to Azure AD, the question I ask myself is why do folks then use Okta. I haven't seen any clear advantage yet.

What is your favorite aspect of this product?

It's fun to use, and makes you learn by troubleshooting.

What do you dislike most about this product?

It takes the long cut to do very basic stuff

What recommendations would you give to someone considering this product?

If what you really want Okta for cannot really be done by platforms like AzureAD, I wouldn't recommend using it.

Pros

Helps Innovate
Reliable
Respectful
Inspires Innovation

Cons

Less Performance Enhancing
Less Productive
Under Delivered

Jeremy C.

Role: Consultant
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Strong, comprehensive suite of tools and apps

Likeliness to Recommend

7 /10

What differentiates Okta Workforce Identity from other similar products?

The sheer breadth of apps and tools within Okta to help you manage all aspects of identity compliance and access authentication

What is your favorite aspect of this product?

Single-sign on capability, without a doubt. Larger corporations will often have multiple apps and tools available for users and to have access to these managed by one authentication app with one sign-on requirement is extremely refreshing. As an end user this is great as you're not having to constantly remember sign-one credentials for multiple access rights. It makes for quick, easy and secure sign on every time.

What do you dislike most about this product?

In a typical corporate environment, this product can at times be heavy handed in its approach to safeguarding against rogue sign-ins. The thinking here is that this is to be expected, as the corporate environment needs to be protected. However as an end-user that just wants to get into systems and get on with their work, this can be cumbersome. Still, we're probably all familiar with Google (and similar) two-step or more authentications so it is an aspect of working life that we have become accustomed to, but I just wish it didn't trigger as frequently as it currently does.

What recommendations would you give to someone considering this product?

Depends which camp you're in: procurement, IT deployment or end-user. For most end-users I think this is a very acceptable app for managing secure access, even if the UX is a bit basic and clunky. The same could be said for IT deployment, but I would imagine that the underlying functionality, flexibility and reporting options of the tool would far outweigh these user-facing issues.

Pros

Reliable
Includes Product Enhancements
Security Protects
Helps Innovate

Okta Workforce Identity

What is Okta Workforce Identity?

Company Details

Need Assistance?

Okta Workforce Identity Ratings

89 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Okta Workforce Identity?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Password Management Ability to manage passwords for multiple systems, allowing an implementation of single sign-on, of sorts.

Change Tracking Provides businesses with the ability to define a scope of configurations, data and security etc. to monitor and impellent a system control framework.

Access Control Analyzes access risk across all business applications by user, domain, or privilege, from the enterprise level right down to the lowest securable object.

Systems Integration Integration connectors with directory services such as Active Directory and others systems in order to authorize access to these systems.

Identity Lifecycle Management The process of onboarding, provisioning, management of identity throughout the term of the association, deprovisioning and offboarding of customer identities.

Access Certification Validation of access rights, ensuring that an employee's access rights match those assigned to their role.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Access Request Management The processing of access requests, ensuring that the proper authority provides approval to grant access to the requestor.

Reporting and Logging Ability to log access, logins, permission assignments/revocations and change in access assignment. Particularly useful for evidence in the case of audits.

Provisioning Deprovisioning (automated) Assignment of access based on role, department, location, job title and synchronization with directory services such as Active Directory.

Workflow Orchestration The creation and management of workflow to automatically route access requests, onboarding, offboarding, provisioning and other IGA tasks.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Okta Workforce Identity Reviews

Charles B.

Not impressed.

Likeliness to Recommend

Pros

Cons

Jeremy C.

Strong, comprehensive suite of tools and apps

Likeliness to Recommend

Pros

Feature Ratings

Password Management

Change Tracking

Access Control

Systems Integration

Identity Lifecycle Management

Access Certification

Role-Based Access

Access Request Management

Reporting and Logging

Provisioning Deprovisioning (automated)

Workflow Orchestration

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of IT Administration