OnBoard Customer Reviews 2025 | SoftwareReviews

OnBoard

Composite Score

9.1 /10

CX Score

9.4 /10

83 Reviews Write a Review

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What is OnBoard?

OnBoard is an industry-leading board management software designed to streamline meetings, enhance governance, and improve director engagement. Trusted by over 6,000 organizations globally, OnBoard simplifies the board process with a user-friendly interface and enterprise-grade security. Key features include agenda building, secure messaging, voting & approvals, D&O questionnaires, meeting analytics, skills tracking, automated minutes powered by OnBoard AI, minutes builder, and video conferencing integration. With OnBoard AI, meeting discussions are instantly transcribed, generating a comprehensive draft of minutes with ease. OnBoard ensures your board operates efficiently, stays compli

Company Details

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Awards & Recognition

OnBoard won the following awards in the Board Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

2 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2024

3 Top Rated Capabilities

2 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation

2023

6 Top Rated Capabilities

2 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Contract Negotiation

2022

2021 Data Quadrant Champion

2021

OnBoard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OnBoard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OnBoard?

0% Negative

3% Neutral

97% Positive

Pros

Effective Service
Transparent
Caring
Saves Time

Feature Ratings

Average 86

Document Management

Dashboard

Multi Device Capability

Collaboration

Notifications

Multi-Board Management

Member Database

Role-Based Access

Minutes Management

Secure Voting and Approvals

Electronic Signatures

Vendor Capability Ratings

Average 85

Vendor Support

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Virtual Annual General Meeting

Score 8.3

View OnBoard in this category (opens in a new tab)

OnBoard Screenshots

OnBoard Downloads

OnBoard-Board-Management-Software-Buyers-Guide

OnBoard-Everything-You-Need-to-Know-About-Meeting-Minutes

The-Definitive-Guide-To-Better-Board-Meetings

The-Virtual-Meeting-Toolkit-by-OnBoard

OnBoard Videos

OnBoard Reviews

Lisa M.

Role: C-Level
Industry: Education
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Oct 2023

Very easy to use as an admin and end user.

Likeliness to Recommend

10 /10

What differentiates OnBoard from other similar products?

It's so user friendly and I love the look and feel of it compared to other similar products.

What is your favorite aspect of this product?

I can't stay it enough as to how user friendly it is. I consistently receive unsolicited feedback from our board members on how much they love it and the benefit of all that it has to offer.

What do you dislike most about this product?

Nothing comes to mind.

What recommendations would you give to someone considering this product?

Schedule a demo today!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kris P.

Role: Industry Specific Role
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Fairly Immediate Adoption By Users!

Likeliness to Recommend

10 /10

What differentiates OnBoard from other similar products?

OnBoard is very intuitive and the selections are very direct. Trustees go straight to the meeting materials when they sign in and can join the Zoom right in the meeting section. The options for finding subject matter are very uncomplicated.

What is your favorite aspect of this product?

The simplicity of layout provides users with clear options to go where they want to go.

What do you dislike most about this product?

The lack of ability to customize, and the fact that the administrator cannot see what the user is receiving when messages are sent.

What recommendations would you give to someone considering this product?

Consider the relationship that is available to you with the onboarding , training, and customer management staff. It is very personal and supportive with OnBoard.

Pros

Reliable
Enables Productivity
Trustworthy
Inspires Innovation

Stephanie S.

Role: Operations
Industry: Not for Profit
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2023

Works great for us and our board

Likeliness to Recommend

9 /10

What differentiates OnBoard from other similar products?

I am not sure as I have not investigated similar products

What is your favorite aspect of this product?

The Resources allows us to keep a library of documents for our board in one place that they already access

What do you dislike most about this product?

Sometimes copying meetings is a small hassle

What recommendations would you give to someone considering this product?

Make sure it has what you need. If it does, it is a great product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

OnBoard

What is OnBoard?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

OnBoard Ratings

93 Likeliness to Recommend

97 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love OnBoard?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Management Share, review, track changes, store and upload documents, agenda notes, meeting minutes, etc.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Multi Device Capability Intuitive interface for any device for any role (end user, technician, approver) providing access via web or native mobile app for end users and technicians.

Collaboration Allow users to work together on documents, participate in meetings and communicate between members.

Notifications Tool alerts business of an application generated event.

Multi-Board Management Facilitates organization and communication with more than one board committee (audit, M&A, executive).

Member Database Includes member records, member directory, and membership renewals.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Minutes Management Track attendance, share agendas, record minutes of board meetings, and store all notes within the platform to share with all members.

Secure Voting and Approvals Ability to organize, track, review, comment, and approve decisions.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Virtual Annual General Meeting

OnBoard Screenshots

Actions Options

In App Messager

Meeting Calendar

Meeting View

Automated Minutes

OnBoard Downloads

OnBoard-Board-Management-Software-Buyers-Guide

OnBoard-Everything-You-Need-to-Know-About-Meeting-Minutes

The-Definitive-Guide-To-Better-Board-Meetings

The-Virtual-Meeting-Toolkit-by-OnBoard

OnBoard Videos

OnBoard Platform Overview

OnBoard — Board Intelligence Platform

OnBoard's Director & Officer Questionnaire Integration

Board Assessments By OnBoard

Skills Tracking and Strategic Board Recruitment Planning | OnBoard

Agenda and Meeting Builder by OnBoard

Automated Minutes | OnBoard AI

OnBoard Reviews

Lisa M.

Very easy to use as an admin and end user.

Likeliness to Recommend

Pros

Kris P.

Fairly Immediate Adoption By Users!

Likeliness to Recommend

Pros

Stephanie S.

Works great for us and our board

Likeliness to Recommend

Pros

Most Popular OnBoard Comparisons

1
Since last award

1
Since last award

Feature Ratings

Document Management

Dashboard

Multi Device Capability

Collaboration

Notifications

Multi-Board Management

Member Database

Role-Based Access

Minutes Management

Secure Voting and Approvals

Electronic Signatures

Vendor Capability Ratings

Vendor Support

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization