OpenText Corporation

Open Text Asset Management

Composite Score

7.4 /10

CX Score

7.8 /10

9 Reviews Write a Review

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What is Open Text Asset Management?

OpenText™ Asset Management delivers enterprise-ready IT hardware and software asset management. Assign costs, track financials, manage asset lifecycles, demonstrate software compliance to contracts, manage vendors, see carbon impact, and more with SaaS-based ease.

Company Details

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Open Text Asset Management Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Open Text Asset Management?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 78

Software Inventory Management

Audit Scheduling and Management

Integrated Discovery

Advanced License Management

Contract Management

Software Recognition Library

Analytics and Reporting

Data Center Analytics

License Optimization Insights

Software Usage Metering

Integration with IT Systems

Vendor Capability Ratings

Average 79

Ease of IT Administration

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Vendor Support

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Also Featured in...

IT Asset Management - Enterprise

Score 7.7

View Open Text Asset Management in this category (opens in a new tab)

Open Text Asset Management Reviews

Daniel W.

Role: Public Sector
Industry: Government
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2023

Fantastic product! Easy to use,

Likeliness to Recommend

9 /10

What differentiates Open Text Asset Management from other similar products?

The ease of use and simplicity to get useful analytical and credible data

What is your favorite aspect of this product?

The ease of use and simplicity

What do you dislike most about this product?

Unclear as I did not test the entire application before I finished my assignment for the municipality before I fully tested the entire product.

What recommendations would you give to someone considering this product?

Asking for a demonstration and taking the opportunity to receive coaching in how to best obtain the data you desire and want for your SAM work

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Inspires Innovation

Open Text Asset Management

What is Open Text Asset Management?

Company Details

Need Assistance?

Open Text Asset Management Ratings

84 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Open Text Asset Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Software Inventory Management Detailed inventory cataloging of all software installations across devices to track exactly how many used and unused licenses are available for each application

Audit Scheduling and Management The solution automates and schedules routine internal software compliance audits to verify compliance with license agreements and identify non-compliance issues

Integrated Discovery Ability to accurately discover assets, possibly map dependencies, discover remote users, and gain access to usage data on workstations.

Advanced License Management One or more specialized license types with extreme complexities such as SAP, Oracle, Mainframe, with a focus on accuracy and minimizing manual calculations.

Contract Management Allocate software to contracts, store all contracts in a central repository, and manage contracts with alerts for upcoming renewals, payments, and expirations.

Software Recognition Library Includes built-in software library to enhance recognition of installed packages.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Data Center Analytics Information regarding capacity and challenges unique to datacenters, such as workload modelling, virtual licensing, and mapping virtual instances to hosts.

License Optimization Insights Provide actionable insights, data, and recommendations to optimize software licensing and purchasing.

Software Usage Metering Includes out-of-the-box support for software usage tracking to identify heavily used or unused assets across the cloud and network and collect unused licenses.

Integration with IT Systems Integrate with Active Directory, existing inventory tools, other ITSM vendors, and third-party procurement systems.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

IT Asset Management - Enterprise

Open Text Asset Management Reviews

Daniel W.

Fantastic product! Easy to use,

Likeliness to Recommend

Pros

Feature Ratings

Software Inventory Management

Audit Scheduling and Management

Integrated Discovery

Advanced License Management

Contract Management

Software Recognition Library

Analytics and Reporting

Data Center Analytics

License Optimization Insights

Software Usage Metering

Integration with IT Systems

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Vendor Support

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Availability and Quality of Training