OpenText CloudAlly Backup Logo
OpenText CloudAlly Backup Logo
CloudAlly Ltd.

OpenText CloudAlly Backup

Composite Score
8.1 /10
CX Score
8.3 /10
Category
OpenText CloudAlly Backup
8.1 /10

What is OpenText CloudAlly Backup?

OpenText CloudAlly Backup is an enterprise-grade automated Microsoft Office 365 backup and restore for Mail, Calendar, Contacts, Tasks, Groups, Teams, OneDrive, and SharePoint. Protect your business-critical cloud data with our Microsoft 365 Backup.

Company Details


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Awards & Recognition

OpenText CloudAlly Backup won the following awards in the Email Backup category

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OpenText CloudAlly Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText CloudAlly Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText CloudAlly Backup?

4% Negative
9% Neutral
87% Positive

Pros

  • Continually Improving Product
  • Fair
  • Security Protects
  • Reliable

Feature Ratings

Average 85

Support for Backup Types

87

Security

86

Mailbox Backup Restore

86

Granular Restore

85

Backup Archiving

85

Compliance

83

User self service

83

Permissions Awareness

83

Media Support

80

Legal Hold

67

AI tech support

63

Vendor Capability Ratings

Average 81

Ease of Data Integration

85

Breadth of Features

85

Business Value Created

84

Ease of Implementation

84

Quality of Features

83

Ease of IT Administration

82

Vendor Support

81

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

78

Ease of Customization

77

OpenText CloudAlly Backup Reviews

Oliver H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

introducing Microsoft 365 its winning hearts again

Likeliness to Recommend

10 /10

What differentiates OpenText CloudAlly Backup from other similar products?

I enjoy the Microsoft feature that allows emails to travel immediately to the inbox from any Microsoft provider to any Microsoft office service provider. The ideal option for your M365 Tenant compliance score dashboards, internal risk management rules, data governance and security, and other issues is Microsoft 365 Compliance.

What is your favorite aspect of this product?

It is also advantageous to implement security policies including access limitations, encryption, and visible markings. Thanks to Microsoft 365, we can accurately preserve and record our files, and teammates can collaborate to share reports and periodically discuss upgrades. I appreciate how easy it is to collect feedback from colleagues, cast opinions, and aggregate results using the forms in Microsoft 365.

What do you dislike most about this product?

Every time I create a new quick reference bar, fill it with all the tabs I believe I'll need, and record all the macros that simulate hitting enter or delete keys on the keyboard, it's all lost when I restart the machine. It is gone if I open the default template.

What recommendations would you give to someone considering this product?

You can customize your experience because there are many options available. Additionally, I value having alerts on the program's dashboard so I can quickly see what I need to see. The fact that it shields us from spam and data loss is what I enjoy best about it. Customer service responds quickly and makes an effort to help you in every process.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Rahul S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates OpenText CloudAlly Backup from other similar products?

Cloud Ally is simple to use, both for configuring backups and searching for backed up documents. It has solid features and a fantastic support team.

What is your favorite aspect of this product?

CloudAlly Office 365 is a cloud-to-cloud integrated solution that allows us to organize and manage our O365 accounts and backup provisions. It performs data deduplication at the source end to eliminate redundant data before it reaches the backup servers. Its one-click SaaS integration features provide extensive support for OneDrive, Exchange, SharePoint, and Microsoft Teams.

What do you dislike most about this product?

I have no dislikes for CloudAlly Office 365 Backup because it works well for our organization's incremental backup model. It provides automated and proactive compliance monitoring across all of our O365 accounts, with no customer key management required. For our Office 365 Exchange Calendars, Contacts, and Notes, we can set up automated daily backups. These are easily tracked in the Activity Console.

What recommendations would you give to someone considering this product?

The most useful aspect of CloudAlly is that it is a one-time setup and forget solution. When you add it to your Office 365 accounts, it simply does what it says on the box. It is simply a matter of drilling down if you need to recover a deleted file. You can restore just one file instead of the entire directory, which is a very useful feature.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Vendor Management
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Email backup Tool

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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