OpenText GroupWise Logo
OpenText GroupWise Logo
OpenText Corporation

OpenText GroupWise

Composite Score
8.5 /10
CX Score
8.8 /10
Category
OpenText GroupWise
8.5 /10

What is OpenText GroupWise?

OpenText™ GroupWise gives you modern email, messaging, calendaring, contact management and scheduling for today’s mobile world. With a dynamic, flexible interface, you can easily meet your organization’s requirements.

Company Details


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Awards & Recognition

OpenText GroupWise won the following awards in the Business Instant Messaging - Enterprise category

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OpenText GroupWise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText GroupWise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

96 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText GroupWise?

0% Negative
3% Neutral
97% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Saves Time

Feature Ratings

Average 89

Instant Messaging

94

Task Management

89

Search

89

Integration With Productivity Tools

88

Document Collaboration

88

Screen Sharing

88

Notifications

87

Granular Access Management

87

Voice and Video Collaboration

87

File Sharing Collaboration

86

Cross Platform Support

86

Vendor Capability Ratings

Average 89

Product Strategy and Rate of Improvement

93

Vendor Support

91

Breadth of Features

91

Business Value Created

90

Ease of Data Integration

90

Ease of IT Administration

90

Availability and Quality of Training

90

Ease of Implementation

89

Ease of Customization

88

Quality of Features

86

Usability and Intuitiveness

86

OpenText GroupWise Reviews

Kim F.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Apr 2021

User friendly, innovative, great customer service

Likeliness to Recommend

8 /10

What differentiates OpenText GroupWise from other similar products?

Innovative

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

User Friendly

What recommendations would you give to someone considering this product?

More Modern

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Caring
  • Role: Operations
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2021

great product. the functionality was outstanding

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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