OpenText Corporation

OpenText GroupWise

Composite Score

8.5 /10

CX Score

8.8 /10

43 Reviews Write a Review

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What is OpenText GroupWise?

OpenText™ GroupWise gives you modern email, messaging, calendaring, contact management and scheduling for today’s mobile world. With a dynamic, flexible interface, you can easily meet your organization’s requirements.

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Awards & Recognition

OpenText GroupWise won the following awards in the Business Instant Messaging - Enterprise category

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11 Top Rated Capabilities

11 Top Rated Features

2024

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

OpenText GroupWise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText GroupWise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

96 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText GroupWise?

0% Negative

3% Neutral

97% Positive

Pros

Performance Enhancing
Enables Productivity
Unique Features
Saves Time

Feature Ratings

Average 89

Instant Messaging

Task Management

Search

Integration With Productivity Tools

Document Collaboration

Screen Sharing

Notifications

Granular Access Management

Voice and Video Collaboration

File Sharing Collaboration

Cross Platform Support

Vendor Capability Ratings

Average 89

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Quality of Features

Usability and Intuitiveness

OpenText GroupWise Reviews

Brian K.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Solid Choice. Go For it

Likeliness to Recommend

10 /10

What differentiates OpenText GroupWise from other similar products?

Feels complete since it allows total management of software needs.

What is your favorite aspect of this product?

Mass client communication

What do you dislike most about this product?

It's challenging setting up out of office replies.

What recommendations would you give to someone considering this product?

Give it a try, very well liked.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nelly W.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

A Multi-purpose Collaboration Software

Likeliness to Recommend

9 /10

What differentiates OpenText GroupWise from other similar products?

It makes collaboration easy and comes with calendaring, task management, instant business messaging among other features.

What is your favorite aspect of this product?

I like that this product is affordable It's very resourceful and is more than an instant business messaging tool. It also makes task management easy The software is easy to use

What do you dislike most about this product?

I have never had issues using this software

What recommendations would you give to someone considering this product?

I highly recommend this tool for it's effectiveness. Besides being great in collaboration, it also makes task management easy and therefore it's a great tool for business as it's multi-purpose

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Unique Features

Josue M.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

The application of this technology internally

Likeliness to Recommend

9 /10

What differentiates OpenText GroupWise from other similar products?

It is made so that the software learns automatically and collects the data so that companies can make decisions with total precision, you can create segmented contact lists, based on the leads, we have qualifications for the leads within the database in Depending on your proximity to the ideal customer, you can manage your customer relationship management software with possible tools to use to interact

What is your favorite aspect of this product?

It offers you to organize your audience statistics along with your customer data.It offers you to organize your audience statistics along with your customer data. It allows you to create digital experiences that adapt to all channe It allows you to create digital experiences that adapt to all channels. It will simply facilitate your decision-making by offering you a unified vision, you have greater scope since you can reach your audience at any time.

What do you dislike most about this product?

, wherever they are, the ads reach each person naturally, you base your purchasing model on specific audiences, It was born from the need to make the investment of brands as profitable as possible. Despite being a very advanced technology, they have limitations when it comes to answering questions of a complex nature.

What recommendations would you give to someone considering this product?

it is important to set rules for the organization of the data so that the result obtained is optimal and the one we really need, we have also used a simple function but that was necessary for us, such as merging certain data tables, which although they may be from different areas they complement or are necessary to each other, you can use metadata if what you need is to validate the origin of your information and what impact it has, it is also viable.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

OpenText GroupWise

What is OpenText GroupWise?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

OpenText GroupWise Ratings

91 Likeliness to Recommend

100 Plan to Renew

96 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love OpenText GroupWise?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Search The system can search an entire body of a document for a keyword or phrase.

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Screen Sharing The ability to share screens.

Notifications Tool alerts business of an application generated event.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

OpenText GroupWise Reviews

Brian K.

Solid Choice. Go For it

Likeliness to Recommend

Pros

Nelly W.

A Multi-purpose Collaboration Software

Likeliness to Recommend

Pros

Josue M.

The application of this technology internally

Likeliness to Recommend

Pros

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Feature Ratings

Instant Messaging

Task Management

Search

Integration With Productivity Tools

Document Collaboration

Screen Sharing

Notifications

Granular Access Management

Voice and Video Collaboration

File Sharing Collaboration

Cross Platform Support

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Quality of Features

Usability and Intuitiveness