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Oracle

Oracle Cloud Infrastructure

Composite Score

8.8 /10

CX Score

9.0 /10

81 Reviews Write a Review

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What is Oracle Cloud Infrastructure?

From the most comprehensive portfolio of cloud solutions, to the world’s #1 enterprise database, Oracle offers the choice and flexibility to meet your business requirements.

Company Details

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Awards & Recognition

Oracle Cloud Infrastructure won the following awards in the Cloud Infrastructure as a Service category

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3 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

7 Top Rated Capabilities

9 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

5 Top Rated Capabilities

8 Top Rated Features

2023

Oracle Cloud Infrastructure Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Cloud Infrastructure.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Cloud Infrastructure?

2% Negative

4% Neutral

94% Positive

Pros

Respectful
Security Protects
Performance Enhancing
Enables Productivity

Feature Ratings

Average 84

Capacity Management

Data Migration

Cloud Backup

Regulatory Compliance

Systems Performance Management

SLA Management

Load Balancing

Analytics and Reporting

Access Management

Encryption and Decryption Support

Multi Cloud Management

Vendor Capability Ratings

Average 82

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Oracle Cloud Infrastructure Reviews

Omer N.

Role: Consultant
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Oracle Cloud Infrastructure from other similar products?

Oracle Cloud Infrastructure (OCI) distinguishes itself with its comprehensive suite of cloud services and a strong focus on high-performance computing and database services. It offers superior security, scalability, and low-latency networking, making it a robust choice for enterprises and mission-critical workloads.

What is your favorite aspect of this product?

One commonly favored aspect of Oracle Cloud Infrastructure (OCI) is its high-performance database services. These include Autonomous Database and Exadata Cloud Service, known for their reliability and scalability, making them ideal for critical business applications. However, user preferences may vary based on specific use cases and needs.

What do you dislike most about this product?

Common criticisms of Oracle Cloud Infrastructure (OCI) include complex pricing, potentially high costs, and limited integrations compared to competitors like AWS or Azure. Some users find it less user-friendly and feature-rich in certain areas. OCI's learning curve and documentation can also pose challenges, and customer support may be less accessible or expensive for some users. However, dislikes can vary based on specific use cases and expectations.

What recommendations would you give to someone considering this product?

I would definitely recommend

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Prajual P.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Kanwaljeet S.

Role: Information Technology
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2025

High performance with smart cost-efficiency

Likeliness to Recommend

8 /10

What differentiates Oracle Cloud Infrastructure from other similar products?

1. Performance and Architecture design 2. Cost and pricing 3. Security by design 4. Hybrid and multicloud leadership 5. Strong SLAs

What is your favorite aspect of this product?

Autonomous database

What do you dislike most about this product?

Fewer third-party integrations and a smaller service ecosystem

What recommendations would you give to someone considering this product?

Below are some recommendations: 1. Define your use cases clearly 2. Take advantage of the free tier and credits 3. Use autonomous services where possible 4. Evaluate pricing holistically 5. Plan for skills and training

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Oracle Cloud Infrastructure

What is Oracle Cloud Infrastructure?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Emotional Footprint Champion

Oracle Cloud Infrastructure Ratings

87 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Oracle Cloud Infrastructure?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Data Migration The ability to select and extract data from one storage system to another

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Load Balancing Allows distribution of workloads across multiple computing resources.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Access Management Includes social sign-on, external authorization, and fraud detection.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Oracle Cloud Infrastructure Reviews

Omer N.

Fantastic product

Likeliness to Recommend

Pros

Prajual P.

Likeliness to Recommend

Pros

Kanwaljeet S.

High performance with smart cost-efficiency

Likeliness to Recommend

Pros

Most Popular Oracle Cloud Infrastructure Comparisons

Amazon EC2

Google Cloud

Microsoft Azure Virtual Machines

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

1
Since last award

1
Since last award

1
Since last award

Feature Ratings

Capacity Management

Data Migration

Cloud Backup

Regulatory Compliance

Systems Performance Management

SLA Management

Load Balancing

Analytics and Reporting

Access Management

Encryption and Decryption Support

Multi Cloud Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Ease of Data Integration