Oracle Commerce Logo Award Winner Product Badge
Oracle Commerce Logo Award Winner Product Badge
Oracle

Oracle Commerce

Composite Score
8.6 /10
CX Score
8.8 /10
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Category
Oracle Commerce
8.6 /10

What is Oracle Commerce?

Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

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Awards & Recognition

Oracle Commerce won the following awards in the B2C eCommerce category

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Oracle Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Commerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Commerce?

3% Negative
7% Neutral
90% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Fair
  • Trustworthy

Feature Ratings

Average 80

Catalog Management

83

Order Management

83

Content Localization

81

Retargeting Capabilities

80

Payment Processing

80

Reporting and Analytics

79

Predictive Recommendations

79

Order Portal

79

Integrated Search

79

Microsite Management

78

Content Management

78

Vendor Capability Ratings

Average 78

Ease of Implementation

82

Business Value Created

81

Breadth of Features

80

Quality of Features

80

Ease of Customization

80

Ease of Data Integration

79

Ease of IT Administration

78

Usability and Intuitiveness

77

Availability and Quality of Training

77

Vendor Support

74

Product Strategy and Rate of Improvement

72

Oracle Commerce Reviews

Jitendra K.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Product with full features.

Likeliness to Recommend

10 /10

What differentiates Oracle Commerce from other similar products?

In basic shop scenario, it was straightforward and simple to use. The user interface was sleek and contemporary. Processing time was considerably quicker and easier to utilize. Compare to the previous tool we used. I liked how simple it was to perform transactions and most importantly it has lots of templates to show your storefront unique which will automate your operation and will make your business simple.

What is your favorite aspect of this product?

The fact that it provides a single platform with native support B2C and B2B transactions is its finest feature.

What do you dislike most about this product?

Documentation can be difficult to understand and some technical expertise.

What recommendations would you give to someone considering this product?

In compare with other Oracle commerce is better as we have experienced and my recommendation to others go with oracle commerce.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Martin D.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great software for all your eCommerce needs

Likeliness to Recommend

10 /10

What differentiates Oracle Commerce from other similar products?

The best-ranked e-commerce platform in the market, Oracle Commerce, supports the best businesses in the world and offers a consistent, individualized cross-channel customer experience. Delivering a personalized consumer buying experience across all customer touch points, including as the web, contact center, mobile devices, social media, local retailers, and more, is made possible by Oracle Commerce's comprehensive commerce software platform.

What is your favorite aspect of this product?

This is comparable to a manager for your company. This software will meet all of your needs. It will assist you in managing your store in a different manner depending on whether your firm is B2B or B2C. It offers a variety of templates to help your storefront stand out. Your business will become more straightforward as a result of the automation.

What do you dislike most about this product?

When you wish to modify an existing component to provide new functionality, the documentation can be difficult to read and understand. The ideas of droplets and form handlers are simple to understand, but it takes time and experience to master and build certain features.

What recommendations would you give to someone considering this product?

Oracle Commerce offers a framework for creating e-commerce applications that can be quickly built and deployed using commercially available components. It offers the necessary building blocks for use cases like catalog browsing, building and managing shopping trolleys, strong user authentication, dynamic order pricing, order checkout pipelines, etc.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Aman K.

  • Role: Information Technology
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Comprehensive Features for Streamlined Shopping

Likeliness to Recommend

9 /10

What differentiates Oracle Commerce from other similar products?

Oracle Commerce provides comprehensive features to streamline the shopping experience, including advanced product search capabilities, AI-powered personalization and recommendations, integrated third-party platforms for marketing and customer engagement, automated order tracking tools, enhanced SEO features, and more. These features make Oracle Commerce a great choice for businesses looking to optimize their ecommerce operations with ease.

What is your favorite aspect of this product?

My favorite aspect of Oracle Commerce is its advanced product search capabilities. The system allows customers to easily find what they're looking for in a matter of seconds, making it easier and faster to make purchases. Additionally, the AI-powered personalization and recommendation features help customers quickly discover new products that may be of interest to them.

What do you dislike most about this product?

My least favorite aspect of Oracle Commerce is its price. Although the features are comprehensive and powerful, they come with a hefty price tag that may be too costly for some businesses.

What recommendations would you give to someone considering this product?

I would recommend Oracle Commerce to businesses looking for a comprehensive ecommerce platform that can help streamline their operations. However, before making the purchase, I suggest researching and comparing other similar products to ensure that Oracle Commerce is the right fit for your business needs and budget.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Respectful

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