Oracle

Oracle Commerce

Composite Score

8.6 /10

CX Score

8.8 /10

89 Reviews Write a Review

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What is Oracle Commerce?

Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

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Awards & Recognition

Oracle Commerce won the following awards in the B2B eCommerce category

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2025 Emotional Footprint Champion

Latest Award, 2025

Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Gold Medalist

2024

3 Top Rated Capabilities

2 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Product Impact
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

9 Top Rated Features

2023

3 Top Rated Capabilities

3 Top Rated Features

2022

Oracle Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Commerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Commerce?

1% Negative

7% Neutral

92% Positive

Pros

Acts with Integrity
Effective Service
Fair
Trustworthy

Feature Ratings

Average 80

Multi-Language Support

Guided Selling

Catalog Management

Order Management

ERP Integration

Content Localization

Payment Processing

Reporting and Analytics

Shopping Cart Management

Integrated Search

Multi-Storefront

Vendor Capability Ratings

Average 78

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

B2C eCommerce

Score 8.6

View Oracle Commerce in this category (opens in a new tab)

Oracle Commerce Reviews

Maggie M.

Role: Industry Specific Role
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2021

Oracle CX Commerce is worth it on every level!

Likeliness to Recommend

10 /10

What differentiates Oracle Commerce from other similar products?

Oracle CX has similar a concept structure to Shopify (and like platforms), however, we chose Oracle [CX Commerce] over competitors because of how user friendly the solution is ,and how detailed its offerings are. Oracle has so many extra features compared to Shopify that allows us to create a much more personalized experience for our clients.

What is your favorite aspect of this product?

The wonderful thing about this Oracle CW is its ability to regularly update on an automatic basis, and keep up with upgrades. Oracle CX Commerce provides our organization with greater flexibility and quick integration processes.

What do you dislike most about this product?

Pricing models for this type of software could be somewhat better evaluated. There is only a small model to which your organization must find a good fit in order for this solution to work well. I would like to see some pricing flex in the future.

What recommendations would you give to someone considering this product?

Check out the competitors, do an analysis of your needs versus the software offerings/cost. Oracle CX is not the cheapest solution on the market (if that's what you're looking for) but came out on top when we ran an analysis of our needs with what it offered.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nabin Kumar M.

Role: Information Technology
Industry: Shipping
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2021

Best B2B & B2C business manager of our company

Likeliness to Recommend

10 /10

What differentiates Oracle Commerce from other similar products?

It has user friendly interface, faster progress, easy to integrate, best customer support.

What is your favorite aspect of this product?

I like this software as it helps to manage our business mainly e-commerce part well. It automate our all processes and saves our time, cost, labour, etc. In our B2B & B2C business it helps us to sync orders, process them for verification, verify stocks and update, payment verification, shipping availability with recommended carrier partner, returns and many more in a single dashboard. It manages all our inventory, orders, Payments, returns and gives a better service both to us and our customers.

What do you dislike most about this product?

I have nothing to dislike this. Customer support is excellent and helps to integrate easily. No points they leave to hate this software.

What recommendations would you give to someone considering this product?

I would recommend this as it is cloud based and doesn't require any manual back up of your data. It automates your business and increase sales with target customers. It is very helpful and pricing also best according to features compared to others.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

praneeth k.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2021

Great product, fits B2B better

Likeliness to Recommend

8 /10

What differentiates Oracle Commerce from other similar products?

It is way nimbler than most commerce products. Its simplicity makes it better fit for B2B. CPQ,OCC,Subscription cloud seamlessly integrate with each other with minimal effort and facilitate an ecosystem for modern commerce. The improvement of Oracle commerce has been quite significant in an year - from bust to boom.

What is your favorite aspect of this product?

The ecosystem of CPQ, OCC and subscription cloud and the newere OSF framework in a development standpoint.

What do you dislike most about this product?

I encountered some database level bugs which were a pain and needed assistance from Oracle.

What recommendations would you give to someone considering this product?

It is a great product for the B2B world. Also fits the B2C world seamlessly. There is no need to hire specialist developers. Strong Javascript or React resources could get most things up and running

Pros

Continually Improving Product
Inspires Innovation
Client Friendly Policies
Fair

Oracle Commerce

What is Oracle Commerce?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Oracle Commerce Ratings

88 Likeliness to Recommend

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Oracle Commerce?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi-Language Support Send or translate alerts in multiple languages.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Order Management Includes order entry, order processing, order tracking, and parts management.

ERP Integration Ability to integrate with Enterprise Resource Planning software

Content Localization The solution provides support for multiple languages and currencies.

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Shopping Cart Management The solution provides robust functionality for shopping cart management (editable carts, saved carts, targeted offers in cart, cart discounting etc.)

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Multi-Storefront Enables businesses to launch and manage multiple different storefronts from a single platform.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

B2C eCommerce

Oracle Commerce Reviews

Maggie M.

Oracle CX Commerce is worth it on every level!

Likeliness to Recommend

Pros

Nabin Kumar M.

Best B2B & B2C business manager of our company

Likeliness to Recommend

Pros

praneeth k.

Great product, fits B2B better

Likeliness to Recommend

Pros

Most Popular Oracle Commerce Comparisons

Adobe Commerce

Shopify Plus

BigCommerce

SAP Commerce Cloud

FastSpring

Salesforce B2B Commerce Cloud

Feature Ratings

Multi-Language Support

Guided Selling

Catalog Management

Order Management

ERP Integration

Content Localization

Payment Processing

Reporting and Analytics

Shopping Cart Management

Integrated Search

Multi-Storefront

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement