Oracle Commerce Logo Award Winner Product Badge
Oracle Commerce Logo Award Winner Product Badge
Oracle

Oracle Commerce

Composite Score
8.6 /10
CX Score
8.8 /10
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Category
Oracle Commerce
8.6 /10

What is Oracle Commerce?

Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

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Awards & Recognition

Oracle Commerce won the following awards in the B2B eCommerce category

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Oracle Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Commerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Commerce?

1% Negative
7% Neutral
92% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Fair
  • Trustworthy

Feature Ratings

Average 80

Multi-Language Support

85

Guided Selling

83

Catalog Management

83

Order Management

83

ERP Integration

81

Content Localization

81

Payment Processing

80

Reporting and Analytics

79

Shopping Cart Management

79

Integrated Search

79

Multi-Storefront

78

Vendor Capability Ratings

Average 78

Ease of Implementation

82

Business Value Created

81

Breadth of Features

80

Quality of Features

80

Ease of Customization

79

Ease of IT Administration

79

Ease of Data Integration

79

Availability and Quality of Training

77

Usability and Intuitiveness

77

Vendor Support

75

Product Strategy and Rate of Improvement

72

Oracle Commerce Reviews

Bharath K.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Change your E-Commerce with Oracle Commerce

Likeliness to Recommend

9 /10

What differentiates Oracle Commerce from other similar products?

Vast options and customization features

What is your favorite aspect of this product?

Helps in enhancing the E-commerce

What do you dislike most about this product?

Bit complex to use. integration is cumbersome

What recommendations would you give to someone considering this product?

Better to try with the requirement prior to proceeding.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Client Friendly Policies

Heiko M.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Great product and easy to use.

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

Its flexibility allows companies to create tailored experiences for different customer segments. The platform supports multilingual content, currency conversion, and regional tax rules. Businesses can easily expand into international markets using Oracle Commerce. Oracle Commerce provides detailed insights into customer behavior, sales performance, and site traffic. These analytics help businesses make informed decisions and optimize their online presence.

What do you dislike most about this product?

It is sometimes not very intuitive to work with Oracle Connerce, but the Cloud solution was improved a lot.

What recommendations would you give to someone considering this product?

Start your Oracle Commerce project with a SME and an expereinced Solution Architect with a history in Oracle Commerce and Oracle CX products.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Meet D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

More Capabilities, more Features with less price

Likeliness to Recommend

10 /10

What differentiates Oracle Commerce from other similar products?

Due to its robust capabilities, extensive feature set, and strong vendor support. Moreover, its seamless integration with various systems and easy to customize makes it a preferred choice for businesses.

What is your favorite aspect of this product?

My favorite aspect is we can create dynamic and engaging online shopping experiences. From catalog management to order processing and analytics, it also offers range of tools to streamline e-commerce operations and drive business growth.

What do you dislike most about this product?

By providing more customizable options for smaller businesses or those with less requirements.

What recommendations would you give to someone considering this product?

Just one thing "Go for it"

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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