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What is Oracle Commerce?
Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.
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Oracle Commerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Oracle Commerce.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle Commerce?
Pros
- Acts with Integrity
- Effective Service
- Fair
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Language Support
Guided Selling
Catalog Management
Order Management
ERP Integration
Content Localization
Payment Processing
Reporting and Analytics
Shopping Cart Management
Integrated Search
Multi-Storefront
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Oracle Commerce Reviews

Dustin S.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2024
Oracle Commerce Simplifies Personalized Shopping
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
Oracle Commerce stands out for its unified platform that supports both B2B and B2C sales. Unlike most competitors, Oracle Commerce allows companies to manage both business models from a single intuitive interface, thanks to its flexible catalog configurations, pricing rules, and payment options. Its “configure, price, quote” tools also streamline complex sales processes common in B2B environments. The “see other customers also bought” feature enhances relationships and increases average order values.
What is your favorite aspect of this product?
Their infrastructure experiences minimal outages or performance issues. The responsive design works seamlessly across all devices, and the built-in analytics offer valuable insights into customer behavior. The simple drag-and-drop interface enables our team to update content, create landing pages, and launch promotional campaigns without the need for developers.
What do you dislike most about this product?
The initial implementation requires careful planning and testing phases. Long-term maintenance and enhancements are straightforward. However, less technical users new to e-commerce may struggle without guided tours or wizards. Comprehensive documentation and community forums can help overcome this limitation.
What recommendations would you give to someone considering this product?
Oracle Commerce provides an effortless shopping experience that keeps customers engaged and converted throughout their journey. For any business that sells online, Oracle Commerce offers advanced personalization, multichannel support, and dependability at an enterprise scale. Our clients have seen significant boosts in sales and optimized operations thanks to this software. I highly recommend evaluating Oracle Commerce for all omnichannel retailers looking to stay ahead of the competition.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Harshal N.
- Role: Vendor Management
- Industry: Manufacturing
- Involvement: Vendor Selection and Purchasing
Submitted Sep 2024
A bit complex but worth spending money on.
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
Reputation of the organization. More robust solutions. Reliable features
What is your favorite aspect of this product?
Reliability and data management
What do you dislike most about this product?
Complexity of use
What recommendations would you give to someone considering this product?
More user friendly UI and easy to understand process
Pros
- Reliable
- Enables Productivity
- Fair
- Acts with Integrity
Cons
- Commodity Features
- Under Delivered
- Wastes Time
Please tell us why you think this review should be flagged.
Prabhav K.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2024
Simple and easy interface, but bit expensive
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
All information available to you in a single place. Easy to use interface so new people can be easily trained.
What is your favorite aspect of this product?
Ease of integration with other tools
What do you dislike most about this product?
A bit pricy
What recommendations would you give to someone considering this product?
A very easy to use product that integrates easily with your existing softwares.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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