Oracle Commerce Logo Award Winner Product Badge
Oracle Commerce Logo Award Winner Product Badge
Oracle

Oracle Commerce

Composite Score
8.6 /10
CX Score
8.8 /10
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Category
Oracle Commerce
8.6 /10

What is Oracle Commerce?

Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

Company Details

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Awards & Recognition

Oracle Commerce won the following awards in the B2B eCommerce category

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Oracle Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Commerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Commerce?

1% Negative
7% Neutral
92% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Fair
  • Trustworthy

Feature Ratings

Average 80

Multi-Language Support

85

Guided Selling

83

Catalog Management

83

Order Management

83

ERP Integration

81

Content Localization

81

Payment Processing

80

Reporting and Analytics

79

Shopping Cart Management

79

Integrated Search

79

Multi-Storefront

78

Vendor Capability Ratings

Average 78

Ease of Implementation

82

Business Value Created

81

Breadth of Features

80

Quality of Features

80

Ease of Customization

79

Ease of IT Administration

79

Ease of Data Integration

79

Availability and Quality of Training

77

Usability and Intuitiveness

77

Vendor Support

75

Product Strategy and Rate of Improvement

72

Oracle Commerce Reviews

Nitin T.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Oracle Commerce from other similar products?

Cost efficient and focused and dedicated functions is the most important features of oracle commerce

What is your favorite aspect of this product?

User friendly, low cost implementation and quality work

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Cost efficient and user friendly experience... required minimal implementation

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Shubhanghi B.

  • Role: Finance
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Its a bit pricy product

Likeliness to Recommend

10 /10

What differentiates Oracle Commerce from other similar products?

Its brilliant feature which amazed to use

What is your favorite aspect of this product?

Comfort to use

What do you dislike most about this product?

Not available everywhere

What recommendations would you give to someone considering this product?

Should be improved to efficiency

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Shweta S.

  • Role: Finance
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Robust platform for seamless online transactions.

Likeliness to Recommend

9 /10

What differentiates Oracle Commerce from other similar products?

Oracle Commerce stands out for its comprehensive suite of e-commerce solutions, offering scalability, personalization, and deep integration capabilities.

What is your favorite aspect of this product?

My favorite aspect of Oracle Commerce is its flexibility to adapt to diverse business needs while providing a seamless and engaging customer experience.

What do you dislike most about this product?

The complexity of implementation and maintenance can be challenging for smaller businesses with limited resources.

What recommendations would you give to someone considering this product?

Ensure thorough planning, adequate resources, and expert support to maximize the benefits of Oracle Commerce and mitigate implementation challenges.

Pros

  • Effective Service
  • Generous Negotitation
  • Continually Improving Product
  • Unique Features

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