Oracle

Oracle Commerce

Composite Score

8.6 /10

CX Score

8.8 /10

89 Reviews Write a Review

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What is Oracle Commerce?

Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

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Awards & Recognition

Oracle Commerce won the following awards in the B2B eCommerce category

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2025 Emotional Footprint Champion

Latest Award, 2025

Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Gold Medalist

2024

3 Top Rated Capabilities

2 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Product Impact
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

9 Top Rated Features

2023

3 Top Rated Capabilities

3 Top Rated Features

2022

Oracle Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Commerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Commerce?

1% Negative

7% Neutral

92% Positive

Pros

Acts with Integrity
Effective Service
Fair
Trustworthy

Feature Ratings

Average 80

Multi-Language Support

Guided Selling

Catalog Management

Order Management

ERP Integration

Content Localization

Payment Processing

Reporting and Analytics

Shopping Cart Management

Integrated Search

Multi-Storefront

Vendor Capability Ratings

Average 78

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

B2C eCommerce

Score 8.6

View Oracle Commerce in this category (opens in a new tab)

Oracle Commerce Reviews

Alex L.

Role: Operations
Industry: Transportation
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Apr 2024

Just could be heaps better

Likeliness to Recommend

7 /10

What differentiates Oracle Commerce from other similar products?

Honestly, nothing

What is your favorite aspect of this product?

Honestly, nothing

What do you dislike most about this product?

That I was forced to use it

What recommendations would you give to someone considering this product?

Just don't

Pros

Unique Features
Reliable
Transparent
Security Protects

Cons

Less Generous
Under Delivered
Less Productive

Vijay D.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Effective Tool for Business Database Management

Likeliness to Recommend

9 /10

What differentiates Oracle Commerce from other similar products?

It's more reliable and trustworthy than others similar application in database management. It's used by many companies to manage their workload and data.

What is your favorite aspect of this product?

It's providing complete help to manage our data without any intereption.

What do you dislike most about this product?

Nothing, even i tried many features all i love to use.

What recommendations would you give to someone considering this product?

If you are looking for new technology to manage your workload and data management then consider Oracle technology

Pros

Helps Innovate
Performance Enhancing
Effective Service
Inspires Innovation

Sadaharu K.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Leverage customer insights for effective marketing

Likeliness to Recommend

9 /10

What differentiates Oracle Commerce from other similar products?

By connecting online and offline interactions, it paints a holistic picture that was previously unattainable. Planners can analyze how marketing touchpoints influence purchasing across channels. This perspective shows what drives loyalty and spending. Other platforms only show a fragmented view that doesn't consider omnichannel behaviors. You can explore data from different angles using filtering and sorting capabilities until the most impactful trends emerge. Customizable charts with drill-down metrics provide a clear visual understanding. The easy navigation empowers planners of all experience levels to make informed decisions.

What is your favorite aspect of this product?

Gathering actionable customer intelligence is critical to developing effective campaigns as a marketing planner. Oracle Commerce provides strategic insights to truly understand buying behaviors and identify growth opportunities. Its robust analytics and reporting capabilities allow them to pinpoint the most effective levers to grow their business. I really like how Oracle Commerce makes it easy to extract insights. Pre-built reports and intuitive dashboards make it easy to identify buying patterns across segments.

What do you dislike most about this product?

The learning curve is steep, but continued improvements may help new users get up to speed more quickly. Additional guided tutorials or coaching support may help accelerate proficiency. However, the powerful analytics of Oracle Commerce certainly outweigh this minor limitation.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Oracle Commerce

What is Oracle Commerce?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Oracle Commerce Ratings

88 Likeliness to Recommend

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Oracle Commerce?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi-Language Support Send or translate alerts in multiple languages.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Order Management Includes order entry, order processing, order tracking, and parts management.

ERP Integration Ability to integrate with Enterprise Resource Planning software

Content Localization The solution provides support for multiple languages and currencies.

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Shopping Cart Management The solution provides robust functionality for shopping cart management (editable carts, saved carts, targeted offers in cart, cart discounting etc.)

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Multi-Storefront Enables businesses to launch and manage multiple different storefronts from a single platform.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

B2C eCommerce

Oracle Commerce Reviews

Alex L.

Just could be heaps better

Likeliness to Recommend

Pros

Cons

Vijay D.

Effective Tool for Business Database Management

Likeliness to Recommend

Pros

Sadaharu K.

Leverage customer insights for effective marketing

Likeliness to Recommend

Pros

Most Popular Oracle Commerce Comparisons

Adobe Commerce

Shopify Plus

BigCommerce

SAP Commerce Cloud

FastSpring

Salesforce B2B Commerce Cloud

Feature Ratings

Multi-Language Support

Guided Selling

Catalog Management

Order Management

ERP Integration

Content Localization

Payment Processing

Reporting and Analytics

Shopping Cart Management

Integrated Search

Multi-Storefront

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement