Oracle

Oracle Marketing

Composite Score

8.5 /10

CX Score

8.8 /10

101 Reviews Write a Review

Claim Software

What is Oracle Marketing?

To build customer obsessed cultures, create and manage ideal customers, and power revenue performance. They use award-winning technology and expertise to transform marketing by truly knowing the customer, engaging with cross-channel marketing, and achieving data driven accountability. Integrated information from cross-channel marketing, content marketing, and social marketing with data management and dozens of AppCloud apps enables these businesses to target, engage, convert, analyze, and use marketing technology to deliver a better customer experience.

Company Details

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Awards & Recognition

Oracle Marketing won the following awards in the Marketing Platforms - Enterprise category

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6 Top Rated Capabilities

7 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

7 Top Rated Capabilities

8 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

9 Top Rated Capabilities

8 Top Rated Features

2022

Oracle Marketing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Marketing.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Marketing?

0% Negative

1% Neutral

99% Positive

Pros

Helps Innovate
Enables Productivity
Reliable
Performance Enhancing

Feature Ratings

Average 89

Advanced Campaign Management

Marketing Analytics

Multi Channel Integration

Email Marketing Automation

Advanced Data Segmentation

Marketing Workflow Management

Marketing Operations Management

Mobile Marketing Management

Marketing Asset Management

Social Media Marketing Management

Community Marketing Management

Vendor Capability Ratings

Average 85

Ease of Implementation

Ease of IT Administration

Business Value Created

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Vendor Support

Quality of Features

Availability and Quality of Training

Oracle Marketing Reviews

Sorina Meria S.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Oracle Marketing Cloud is highly customizable

Likeliness to Recommend

7 /10

What differentiates Oracle Marketing from other similar products?

We can keep eye on customer behavior on our website through its online behavior track features. It is good for delivering outbound mails. Oracle marketing cloud is highly customizable. Oracle gives data in an easily understandable form and its reports are beneficial for us. They are flexible and have mobile accessibility.

What is your favorite aspect of this product?

We can automatically qualify leads to update our CRM and can deliver design email templates from our CRM. It measures consumer sentiments with the help of information provided by customer service requests. It provides individual communication for specific segments and sends them on our preferred channel.

What do you dislike most about this product?

Their customer support team is not good. Their rates are high end expensive. The update is not provided by oracle marketing. It is not user-friendly. The time of sync between CRM platforms is low sometimes. We face hurdles in using email designers. They have limited data exportability we cannot export everything.

What recommendations would you give to someone considering this product?

I would recommend Oracle because it can campaign management for marketing teams. It also has the ability to unite customer signals and communication. Their analytics tool is good for large organizations because a lot of clients approach them through their websites. Oracle provides insights, is flexible, and helps us to analyze data.

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

brianna o.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Increasing the efficiency of online marketing

Likeliness to Recommend

8 /10

What differentiates Oracle Marketing from other similar products?

The strongest feature of Oracle as a digital marketing agency is its convenience of use and flexibility to lead the promotion processes for customers based on their needs and behaviors, all through automation.

What is your favorite aspect of this product?

It has a wide range of capabilities, functionalities, and integrations. Inside the platform, we can develop almost any program or procedure.

What do you dislike most about this product?

Reporting is terrible. It isn't straightforward, as well as the personalized reports are difficult to create and take time to load.

What recommendations would you give to someone considering this product?

Well, if you've a large business and would like to handle prospects with less work, this really is the program to explore, but just let me make one point clear: when compared to other program that enables automation, Oracle appears to be a little costly.

Pros

Reliable
Respectful
Helps Innovate
Continually Improving Product

Ivana S.

Role: Sales Marketing
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Oracle Marketing from other similar products?

Unlike other platforms, Oracle allows us to share our marketing content, allowing us to identify more specific content for our customers, allowing us to better manage our sales department.

What is your favorite aspect of this product?

What I like best is the ability to integrate with your mobile phone, which means you don't need an external IDE to develop; everything you need is in the web console and the configuration you use to personalize it. I can use keywords to search for any type of information.

What do you dislike most about this product?

Even though we like this product, we can't ignore the things that make us cringe, but we believe it could be improved if more design functions for arranging and removing items were added, as this would provide a more appealing design to the platform.

What recommendations would you give to someone considering this product?

I always recommend that the best way to ensure that your company and its activities are frctiferas is to use the best products, which is why we can recommend Oracle for implementation in the organization if it will meet your needs.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Oracle Marketing

What is Oracle Marketing?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

Oracle Marketing Ratings

87 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Oracle Marketing?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Advanced Campaign Management End-to-end marketing campaign management; customer journey mapping, campaign initiation, monitoring, and dynamic reporting and adjustment

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Multi Channel Integration End-to-end marketing campaign management functions such as customer journey mapping, campaign initiation, monitoring, and adjustment for multiple channels.

Email Marketing Automation End-to-end management of email marketing: email templates, email previews, spam testing, A/B tracking, multivariate testing, and email metrics tracking.

Advanced Data Segmentation Categorization, static and real-time list building, addition of custom configurable attributes to leads, contacts and accounts.

Marketing Workflow Management Ability to visually edit workflows and create business rules for them.

Marketing Operations Management Project management tools for marketers (timelines, performance indicators, budgeting/resourcing tools, etc.).

Mobile Marketing Management Includes ability to manage SMS, mobile application marketing, and push notifications on a variety of end user devices.

Marketing Asset Management Content repository functionality (or tight ECM integration) for marketing assets and campaign collateral (static, multimedia, e-commerce related, etc.).

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Community Marketing Management Branded customer communities

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Oracle Marketing Reviews

Sorina Meria S.

Oracle Marketing Cloud is highly customizable

Likeliness to Recommend

Pros

brianna o.

Increasing the efficiency of online marketing

Likeliness to Recommend

Pros

Ivana S.

Fantastic product

Likeliness to Recommend

Pros

Feature Ratings

Advanced Campaign Management

Marketing Analytics

Multi Channel Integration

Email Marketing Automation

Advanced Data Segmentation

Marketing Workflow Management

Marketing Operations Management

Mobile Marketing Management

Marketing Asset Management

Social Media Marketing Management

Community Marketing Management

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Business Value Created

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Vendor Support

Quality of Features

Availability and Quality of Training