Oracle

Oracle NetSuite ERP

Composite Score

7.4 /10

CX Score

7.5 /10

104 Reviews Write a Review

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What is Oracle NetSuite ERP?

NetSuite ERP delivers the proven, comprehensive financial management capabilities required to grow a changing, complex business. NetSuite ERP takes your business beyond traditional accounting software by streamlining operations across your entire organization and providing you with the real-time visibility you need to make better, faster decisions.

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Awards & Recognition

Oracle NetSuite ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

0 Top Rated Capabilities

2 Top Rated Features

2024

2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

2022 Data Quadrant Champion

2022

2 Top Rated Capabilities

2 Top Rated Features

2022

Oracle NetSuite ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle NetSuite ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

98 Plan to Renew

77 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle NetSuite ERP?

7% Negative

15% Neutral

78% Positive

Pros

Respectful
Efficient Service
Reliable
Caring

Feature Ratings

Average 77

Governance Risk and Compliance

Accounting and Financial Management

Industry Specific Capabilities

Service Management

Supply Chain Management

Human Capital Management

Customer Relationship Management

Procurement Management

Analytics and Reporting

Job and Project Management

BI and Performance Management

Vendor Capability Ratings

Average 75

Business Value Created

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Core Financial Management

Score 7.9

View Oracle NetSuite ERP in this category (opens in a new tab)

Oracle NetSuite ERP Reviews

Mercy B.

Role: Finance
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

"Incredible Product"

Likeliness to Recommend

9 /10

What differentiates Oracle NetSuite ERP from other similar products?

NetSuite's integrated suite distinguishes it from solutions with separate modules. The unified platform can enhance data consistency and reduce the complexity of managing multiple systems.

What is your favorite aspect of this product?

Being a cloud-based solution, NetSuite eliminates the need for on-premises infrastructure, providing accessibility from anywhere and facilitating easier updates and maintenance.

What do you dislike most about this product?

While NetSuite offers customization options, highly specialized or unique business processes may require extensive customization, which can be complex and costly.

What recommendations would you give to someone considering this product?

Businesses with highly specialized processes should assess NetSuite's ability to accommodate their customization requirements. Consulting with NetSuite experts or partners may be beneficial.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Role: Finance
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2023

Oracle NetSuite ERP from an Accountant's POV

Likeliness to Recommend

8 /10

Pros

Fair
Appreciates Incumbent Status
Helps Innovate
Continually Improving Product

Will R.

Role: Information Technology
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

The only limit is your imagination.

Likeliness to Recommend

10 /10

What differentiates Oracle NetSuite ERP from other similar products?

More customizable and dozens of integrations with other software.

What is your favorite aspect of this product?

The customization aspect.

What do you dislike most about this product?

The support is expensive.

What recommendations would you give to someone considering this product?

Make sure you do your homework! Get a financial lead on board to help with the project.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Oracle NetSuite ERP

What is Oracle NetSuite ERP?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Data Quadrant Champion

2022 Data Quadrant Champion

Oracle NetSuite ERP Ratings

79 Likeliness to Recommend

1 Since last award

98 Plan to Renew

77 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+71 Net Emotional Footprint

How much do users love Oracle NetSuite ERP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Core Financial Management

Oracle NetSuite ERP Reviews

Mercy B.

"Incredible Product"

Likeliness to Recommend

Pros

Oracle NetSuite ERP from an Accountant's POV

Likeliness to Recommend

Pros

Will R.

The only limit is your imagination.

Likeliness to Recommend

Pros

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Feature Ratings

Governance Risk and Compliance

Accounting and Financial Management

Industry Specific Capabilities

Service Management

Supply Chain Management

Human Capital Management

Customer Relationship Management

Procurement Management

Analytics and Reporting

Job and Project Management

BI and Performance Management

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement