Oracle

Oracle NetSuite ERP

Composite Score

7.4 /10

CX Score

7.5 /10

104 Reviews Write a Review

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What is Oracle NetSuite ERP?

NetSuite ERP delivers the proven, comprehensive financial management capabilities required to grow a changing, complex business. NetSuite ERP takes your business beyond traditional accounting software by streamlining operations across your entire organization and providing you with the real-time visibility you need to make better, faster decisions.

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Awards & Recognition

Oracle NetSuite ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

0 Top Rated Capabilities

2 Top Rated Features

2024

2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

2022 Data Quadrant Champion

2022

2 Top Rated Capabilities

2 Top Rated Features

2022

Oracle NetSuite ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle NetSuite ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

98 Plan to Renew

77 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle NetSuite ERP?

7% Negative

15% Neutral

78% Positive

Pros

Respectful
Efficient Service
Reliable
Caring

Feature Ratings

Average 77

Governance Risk and Compliance

Accounting and Financial Management

Industry Specific Capabilities

Service Management

Supply Chain Management

Human Capital Management

Customer Relationship Management

Procurement Management

Analytics and Reporting

Job and Project Management

BI and Performance Management

Vendor Capability Ratings

Average 75

Business Value Created

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Core Financial Management

Score 7.9

View Oracle NetSuite ERP in this category (opens in a new tab)

Oracle NetSuite ERP Reviews

Abdel E.

Role: Sales Marketing
Industry: Healthcare
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Feb 2023

It's great to plan

Likeliness to Recommend

9 /10

What differentiates Oracle NetSuite ERP from other similar products?

It's helpful to connect our platforms

What is your favorite aspect of this product?

It's great for multi platform use

What do you dislike most about this product?

It is overall a great product

What recommendations would you give to someone considering this product?

It's great for ERP

Pros

Transparent
Helps Innovate
Continually Improving Product
Reliable

Charlie W.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Quirks and power in one program

Likeliness to Recommend

10 /10

What differentiates Oracle NetSuite ERP from other similar products?

Our formerly fragmented firm now has a single source of truth thanks to NetSuite. All users now have access to a comprehensive perspective of our clients, making business choices simpler and enabling real-time information access.

What is your favorite aspect of this product?

With apparently unlimited business applications and connectors, Netsuite is capable of a wide range of operations, from project management to simple accountancy. The system itself is very adaptable to your unique company requirements, and a range of various service add-ons are available for and charged separately.

What do you dislike most about this product?

It takes some time to become proficient with the programmer, especially when it comes to reporting. And unless you pay hefty quarterly fees for their Advanced Customer Help on top of the standard software prices, there is absolutely no support from the NetSuite crew.

What recommendations would you give to someone considering this product?

My advice is to spend some time studying the workings of NetSuite before you dive in, as it takes a bit of getting used to. Make sure you understand what features are available and how they can be used to your best advantage before embarking on any large-scale deployments. Also, make sure you factor in the additional costs of premium support packages if needed.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dayton B.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Streamlined Business Solutions

Likeliness to Recommend

10 /10

What differentiates Oracle NetSuite ERP from other similar products?

The Revenue Management function is fantastic; it takes a little getting used to, but it saves a tone of time. The use of many subsidiaries and currencies is quite effective. Our lives have been greatly facilitated by having all eight of our subsidiaries—which operate in three different currencies—in one location, with automatic currency conversion and automated end-of-month eliminations.

What is your favorite aspect of this product?

Working with NetSuite has changed the way our finance department operates. As a multi-currency organization, the simplicity of automated consolidation and reporting has reduced the number of days it takes to produce reports by days. We have been able to capture and report on a variety of different reporting perspectives and give our board better information thanks to the dimensionality of reporting.

What do you dislike most about this product?

Although there are workarounds, some functionalities, like revenue recognition posting, are not flexible. Because the system is highly automated and differs greatly from the majority of conventional systems, user acceptance might be sluggish. The handling of sales taxes in Canada has not been fully adjusted.

What recommendations would you give to someone considering this product?

For a firm seeking an all-in-one business system, I would suggest using NetSuite. Since it is cloud-based, no IT staff is needed to install or maintain the software and updates occur automatically. It offers a solid ERP solution with CRM, eCommerce, and other features as well as configurability for your company's unique requirements.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Oracle NetSuite ERP

What is Oracle NetSuite ERP?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Data Quadrant Champion

2022 Data Quadrant Champion

Oracle NetSuite ERP Ratings

79 Likeliness to Recommend

1 Since last award

98 Plan to Renew

77 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+71 Net Emotional Footprint

How much do users love Oracle NetSuite ERP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Core Financial Management

Oracle NetSuite ERP Reviews

Abdel E.

It's great to plan

Likeliness to Recommend

Pros

Charlie W.

Quirks and power in one program

Likeliness to Recommend

Pros

Dayton B.

Streamlined Business Solutions

Likeliness to Recommend

Pros

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Feature Ratings

Governance Risk and Compliance

Accounting and Financial Management

Industry Specific Capabilities

Service Management

Supply Chain Management

Human Capital Management

Customer Relationship Management

Procurement Management

Analytics and Reporting

Job and Project Management

BI and Performance Management

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement